Can I recover the e-mail that was open when outlook crashed

[Guest]

My client made a large e-mail with 50 MB of files attached. I suggested to
him to limit it to 1MB. when he deleted the big files, outlook crashed. Is
there a way to recover the text portion of the e-mail that he was working on?
Thank you
Mitch

 

[William Lefkovics [MVP]]

I would suggest only if Outlook autosaved it to the Drafts folder.

 

[Guest]

Thank you. The draft folder did contain the copy. We recently installed
Small Business Server and the company use of the computer as a tools in all
areas of business has exploded. We were able to save a couple hours of his
work. Now he is on his way for vacation and I will have some time to catch
up on documentation like limiting the size of e-mails and putting more RAM in
his computer. The cause of the crash was a known bug and we put in the fix
after recovering the file.

This crash was more a case that since we started using Sharepoint, the users
are trying things faster than I can provide training. Thanks for being our
safety net.
We are good now.