J
Jerry Porter
Simple question: I have an IBM laptop running XP Pro. Went to run a disk
backup, but laptop reported it was missing IBM files to make the BU disks.
IBM techs walked me through upgrades so I could make disks. However, had
Norton GoBack installed--IBM tech finally admitted at 2:45 a.m. that I was
given wrong advice by inexperienced tech--GoBack should have been disabled
before upgrading to new version of Rescue and Restore (IMB's proprietary
Lenovo software)--so the Master Boot Record now does not know the HD has an
OS on it. I need to save 7 years of newly transferred files (without
recreating what took me since April to build) on a computer which now goes
past the power-on screen into a blinking and unresponsive cursor. I was
thinking I could create an XP Pro bootable disk so I could at least export
the data files--even if I have to reinstall all programs over again (AARGH!),
but all the Tech Support KB articles talk about floppy disks--not on the
Lenovo laptop. Can I create a bootable XP Pro disk to start the laptop and
save the data files, or can the MBR be "hand-written" or restored? I cannot
tell you how sick I am--trying to do the backup, and having the IBM upgrades
destroy the MBR.
All recommendations are gratefully appreciated! Many thanks from a HIGHLY
frustrated lawyer!
backup, but laptop reported it was missing IBM files to make the BU disks.
IBM techs walked me through upgrades so I could make disks. However, had
Norton GoBack installed--IBM tech finally admitted at 2:45 a.m. that I was
given wrong advice by inexperienced tech--GoBack should have been disabled
before upgrading to new version of Rescue and Restore (IMB's proprietary
Lenovo software)--so the Master Boot Record now does not know the HD has an
OS on it. I need to save 7 years of newly transferred files (without
recreating what took me since April to build) on a computer which now goes
past the power-on screen into a blinking and unresponsive cursor. I was
thinking I could create an XP Pro bootable disk so I could at least export
the data files--even if I have to reinstall all programs over again (AARGH!),
but all the Tech Support KB articles talk about floppy disks--not on the
Lenovo laptop. Can I create a bootable XP Pro disk to start the laptop and
save the data files, or can the MBR be "hand-written" or restored? I cannot
tell you how sick I am--trying to do the backup, and having the IBM upgrades
destroy the MBR.
All recommendations are gratefully appreciated! Many thanks from a HIGHLY
frustrated lawyer!