can connect but not browse. Help pls!

  • Thread starter Thread starter Andy
  • Start date Start date
A

Andy

Just ordered new sbc yahoo DSL service and can't get
moving on the web. I've connected to the DSL server, and
can ping sites by numerical id, but alphanumeric links
don't respond. Web browsing doesn't connect to any sites
either by numerical ip address or by text entry.

Futhermore, when I give my userid and password to their
technicians they can log in and browse just fine on their
computers, so it can't be a set-up problem on their end.

SBC hasn't been any help on this one, but insist the
problem exists on my end probably with my configuration.
Everything is setup correctly according to them, but still
I'm not browsing.

Can someone help me?
 
Andy said:
Just ordered new sbc yahoo DSL service and can't get
moving on the web. I've connected to the DSL server, and
can ping sites by numerical id, but alphanumeric links
don't respond. Web browsing doesn't connect to any sites
either by numerical ip address or by text entry.

Futhermore, when I give my userid and password to their
technicians they can log in and browse just fine on their
computers, so it can't be a set-up problem on their end.

SBC hasn't been any help on this one, but insist the
problem exists on my end probably with my configuration.
Everything is setup correctly according to them, but still
I'm not browsing.

Can someone help me?
Click to expand...

Andy,

Do this: Start - Run - "ipconfig /all >c:\ipconfig.txt" - Open file
c:\ipconfig.txt in Notepad, copy and paste contents into your next post.

Search your entire hard drive, including hidden and system folders, for
file "hosts". Only 1 legit copy, in ...system32\drivers\etc, should be
found.
 
Chuck said:
Andy,

Do this: Start - Run - "ipconfig /all >c:\ipconfig.txt" - Open file
c:\ipconfig.txt in Notepad, copy and paste contents into your next post.

Search your entire hard drive, including hidden and system folders, for
file "hosts". Only 1 legit copy, in ...system32\drivers\etc, should be
found.
Click to expand...


Well I have a copy in both c:\windows and .... system32\drivers\etc. Both
files created at the same time when the computer was booted up this morning.
 
Well I have a copy in both c:\windows and .... system32\drivers\etc. Both
files created at the same time when the computer was booted up this morning.
Click to expand...

OK, Andy,

Use Notepad and open both. Look inside and see if the contents are
interesting.

How about the ipconfig?

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
 
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