Can ANYONE Solve This!!!???

  • Thread starter Thread starter Gre0145
  • Start date Start date
G

Gre0145

Strangest problem I have ever seen. Received computer, many viruses,
malware, spyware. Cleaned, ran additional scans, found nothing.
Computer will connect to the Internet after a reboot, but cannot after
5 - 10 minutes, varies. Computer can ping any web address, not just
IP. So I CAN ping yahoo.com and get a response. Link lights are on and
good. Nothing has changed with DNS, Default Gateway, IP address,
Subnet Mask. I have put this computer on two differnet routers, same
problem on each.

Something very weird. If I disconnect the CAT5 cable from the router
for just a split second and then reconnect the computer can get online
again, but again, after 5 - 10 minutes it cannot.

I have uninstalled and reinstalled IE several times. Did a repair form
the XP disk (reinstalled all system files). Nothing helps.

Alos note it is not just IE. After the internet loses connectivity, I
cannot update any Antivirus programs or spyware programs (search for
updates). However, I CAN still ping.

I have tried getting to the router browser after loseing connectivity,
will not connect. Again, after a reboot or unplugging the CAT5 cable I
can.

If anyone has any idea what may be going on with this PC let me know.
I've tried everything I know to do.
 
Gre0145 said:
Strangest problem I have ever seen. Received computer, many viruses,
malware, spyware. Cleaned, ran additional scans, found nothing.
Computer will connect to the Internet after a reboot, but cannot after
5 - 10 minutes, varies. Computer can ping any web address, not just
IP. So I CAN ping yahoo.com and get a response. Link lights are on and
good. Nothing has changed with DNS, Default Gateway, IP address,
Subnet Mask. I have put this computer on two differnet routers, same
problem on each.

Something very weird. If I disconnect the CAT5 cable from the router
for just a split second and then reconnect the computer can get online
again, but again, after 5 - 10 minutes it cannot.

I have uninstalled and reinstalled IE several times. Did a repair form
the XP disk (reinstalled all system files). Nothing helps.
Click to expand...

Note that repair installs leave much of the registry alone - this is why you
don't have to reinstall apps and why your account is still there.

If the problem is in the registry, a repair install isn't likely to fix it.

Sometimes subtle registry problems can be so hard to track down and so
obscure that it's faster to wipe the system and start over. Some problems
aren't worth identifying, and unique problems can be nearly impossible to
find.

Alos note it is not just IE. After the internet loses connectivity, I
cannot update any Antivirus programs or spyware programs (search for
updates). However, I CAN still ping.

I have tried getting to the router browser after loseing connectivity,
will not connect. Again, after a reboot or unplugging the CAT5 cable I
can.
Click to expand...

Have you tried resetting tcp/ip?

http://support.microsoft.com/kb/299357

and check lspfix, and

And also uninstall your network adapter drivers, and shut down. Restart
and allow them to be reinstalled. Reinstall the motheboard chipset
drivers.

Try setting yourself a fixed IP address between your PC and your router.
Give it one just outside of its DHCP range to avoid conflicts.

Also, google things like "can ping cannot browse". That leads to posts
like this:

http://www.computing.net/networking/wwwboard/forum/29647.html

"I have RESOLVED it !!
I think Winsockfix should be able to do the work, but I had no means of
getting the software to my machine. So in my usual searches got to the
following page.
http://www.cexx.org/winsock.htm

Going by the instructions, here is what I did:
1) opened regedit
2) clicked to HKEYLOCALMACHINE\System\CurrentControlSet\Services
3) renamed WinSock2 folder to OldWinsock2.
4) closed regedit and restarted windows.
5) deleted all network drivers and restarted machine. This reinstalled my
network drivers.
6) restarted machine, and reconfigured my TCP/IP.
7) restarted machine, opened IE and back to the browsing.

For a person not confident of using the above, winsockfix should be able to
help.

Cheers !"


If anyone has any idea what may be going on with this PC let me know.
I've tried everything I know to do.
Click to expand...

Consder where to draw the line for the value of your time, between trying to
diagnose and just redoing the system from a re-built partition with no
possibility of rootkits etc.

HTH
-pk
 
It doesn't happen to have norton internet security on it does it? If so
remove it, I had the same problem with a clients machine which was caused by
a networking drive NIS had installed.
 
It doesn't happen to have norton internet security on it does it? If so
remove it, I had the same problem with a clients machine which was caused by
a networking drive NIS had installed.

--

----
Crosspost, do not multiposthttp://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a questionhttp://support.microsoft.com/kb/555375
___________________________________________________________________________­______











- Show quoted text -
Click to expand...


It has Norton Antivirus but not Norton Security. I did notice that it
had Zone Alarm installed at one point because a service associated
with Zone Alarm was running, but not the full application. I deleted
the files and it does not run anymore.
 
m:
It has Norton Antivirus but not Norton Security. I did notice that
it had Zone Alarm installed at one point because a service
associated with Zone Alarm was running, but not the full
application. I deleted the files and it does not run anymore.
Click to expand...

Zone Alarm inserts itself like a link in the chain of your network
routing. If you simply delete the files, you can leave a gap in your
chain. A proper un-install is essential to reconnect the chain. You
should either re-install Zone Alarm and then properly un-install it or
you might be able to recover using LSPFix

LspFix:
<http://cexx.org/lspfix.htm>

HTH,
John
 
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