Can anyone help me with this problem????

  • Thread starter Thread starter Carlos Arruda
  • Start date Start date
C

Carlos Arruda

Hello.
I have just purchased the ORIGO ADSL router/modem/4 port switch model
asr-8400.
The problem is that windows xp does not recognises the hardware and there so
i can't instaled it.
As this is a modem as well it will dial or conect to my ISP won't it?
In the manual book they refer to ADSL Reference Board (one of the following)

- ADSL - Ethernet/USB Reference Board (DL10-D320 Rev 2
- ADSL Router Reference Board (DL10-D470-011).

What do they mean with that? Do i need that in order the router to work?
I am just conecting the router to the power source, lan and phone line. I
have the lead from the power on and from the network conection on but the
lead from the adsl statur is of and never goes on, is it cause i haven´t
setup the device yet?

One more thing, it says in the manual that the first thing i have to do is
to program the flash memory by conecting this reference board, i don´t know
what it is, to the pc, with the conexant USB flash programmer utility
instaled and on the cd there's nothing but adobe acrobat and usb drivers,
nothing else more.
For more information here's the link to that model;

http://www.origo2000.com/product/product.php?PAGE=asr-8000

Please anyone out there can help me?
I have sent the ORIGO's an e-mail about this but they havent yet replyed.

I have been told this is because its because the mobo P4P800 no it does
sounds a bit weird.

Thanks
Carlos
 
Carlos:

I highly suggest you repost this query in... comp.dcom.xdsl

There are people there that may know more about this vendor's ADSL router.

Dave
 
"Carlos Arruda" said:
Hello.
I have just purchased the ORIGO ADSL router/modem/4 port switch model
asr-8400.
The problem is that windows xp does not recognises the hardware and there so
i can't instaled it.
As this is a modem as well it will dial or conect to my ISP won't it?
In the manual book they refer to ADSL Reference Board (one of the following)

- ADSL - Ethernet/USB Reference Board (DL10-D320 Rev 2
- ADSL Router Reference Board (DL10-D470-011).

What do they mean with that? Do i need that in order the router to work?
I am just conecting the router to the power source, lan and phone line. I
have the lead from the power on and from the network conection on but the
lead from the adsl statur is of and never goes on, is it cause i haven´t
setup the device yet?

One more thing, it says in the manual that the first thing i have to do is
to program the flash memory by conecting this reference board, i don´t know
what it is, to the pc, with the conexant USB flash programmer utility
instaled and on the cd there's nothing but adobe acrobat and usb drivers,
nothing else more.
For more information here's the link to that model;

http://www.origo2000.com/product/product.php?PAGE=asr-8000

Please anyone out there can help me?
I have sent the ORIGO's an e-mail about this but they havent yet replyed.

I have been told this is because its because the mobo P4P800 no it does
sounds a bit weird.

Thanks
Carlos
Click to expand...

An ADSL modem is not the same as a voice modem. For ADSL to work,
there has to be a unit on the telephone company end of the line,
to receive and process the signal. You have to make arrangements
with either a third party (who rents telephone company services)
or with the public telephone company itself. For ADSL to work,
there is a distance limit - if you are too far from the "central
office", then the usable bit rate will be too low and the telephone
company will refuse to hook you up.

Unfortunately, there is no downloadable manual on the Origo site.
The product you have purchased should work by just plugging an
Ethernet cable into one of the four Ethernet ports on the ASR-8400.
I don't see a particular reason for you to use USB, unless the USB
port is the only one that can be used for administration.

To get ADSL:

1) Call telephone company and request ADSL service. You will be
charged a fee, like $49.95 a month for the service. You will
have a download limit of, say, 5GB per month of data.
2) Wait three weeks to one month, for installation of a line card
at the telephone company end.
3) Pick up some "voice filters" or have them delivered by the phone
company. Sometimes the voice filters are included with the modem.
The filters are used as adapters, so the noise from ADSL will
not enter your other telephones - you can use ADSL at the same
time as someone in your house makes a phone call (unlike a dial
up modem, where the line is tied up during a data connection).
4) Finally, plug the telephone line (in this case without a filter)
into the ASR-8400. Power up the ASR-8400, and it should attempt
immediately, to connect to the telephone company. There could be
a status LED on the case. If it continues to flash a red LED, this
may mean that the telephone company hasn't installed the service.
5) Once the ASR-8400 has a solid green LED lit on it, this indicates
that the ASR-8400 and the telephone company equipment are "in sync".
This doesn't mean you can send data yet - it just means the
physical layer is working. It is the equivalent of getting a carrier
tone on an ordinary dialup modem.
6) Now comes the fun part. The ASR-8400 will have an administrative
function on it - on my ADSL modem, I use my web browser and an
Ethernet connection to the modem, to administer it. You have to
enter the user_id and password that the telephone company gave
you when you subscribed to the service. There will also be
an administration password for the modem itself - change this,
so that there is no way a hacker can attack the modem (using the
default password). There are many other things to set up, like
DHCP and the like. Chances are the ADSL modem can be reached
by using http://192.168.1.1 as a URL. The other computers you
plug into the router could use addresses like 192.168.1.2 etc.
These are "private addresses" and if you tell someone your
"private address", they still cannot reach you, because an
address translation will be done by the router/modem.

I don't see anything to suggest this product does 56K or V.92
dialup connections. If that is what you wanted, then this is not
the correct product.

If you don't use the USB port, in fact there might not be anything
in Windows to set up. If you connect via Ethernet, the ASR-8400
will look like a local area network to Windows. The only thing you
might have to do, is enable DHCP in Windows. (It all depends on
whether you set up a static IP address or get a dynamic one from
the ADSL router/modem.)

There is plenty to learn about networking, before you can get
an ADSL setup configured properly. This is where a good user manual
with the router/modem will make all the difference between success
or failure.

To start learning, here are a couple of web sites. Your telephone
company may have a web site with ADSL information as well. It
won't be as technical as these sites:

http://www.dslreports.com/faq or http://Cable-DSL.home.att.net/

Paul
 
"Carlos Arruda" said:
Sorry mate.
You can see the manual in my site at;

www.carlos-arruda.com/manual.rar

thanks
Click to expand...

I would avoid the USB port altogether and use a LAN connection.

1) Connect phone cable to modem, using the cable you had connected
to your other ADSL modem.
2) Plug RJ45 Ethernet cable into one of the four Ethernet ports.
Either use a LAN port on your motherboard, or use a cheap PCI
LAN card.
3) Power up the modem, and look to see if any "good" LEDs are lit.

Now, you are ready to configure the modem/router.

4) Skip to page 30 of the manual. From an MSDOS prompt, do
an "ipconfig /release" and "ipconfig /renew". Presumably, this
is using DHCP to get an address from the modem/router. Your
PC's IP address will change when you do this.
4) On page 33, they use a web browser to access and configure the
modem/router. Pick up the configuration procedure there.

First thing - change the "admin" password from the default. Write
the password on a piece of paper and tape it to the modem (very
important - I keep forgetting mine). Use a long password to prevent
hacking.

There are too many pages for me to go through the whole setup!

In the WAN page, you'll have to select PPPOE or PPPOA, according to
what your telco uses.

In the PPP setup page, you need to set username and password -
without this your modem won't be able to automatically
connect to the telco.

In the NAT page, use NAPT, as it multiplexes your four PCs onto one
PPPOE session, so the telco cannot tell how many computers you have
connected. If your telco allows multiple IP addresses via DHCP, then
you could use NAT, but as each PC attempts an access, I think the
modem/router will automatically log them into the telco.
(My ADSL runs in the equivalent of the NAPT mode on this product.)

The Virtual Server and Bridging pages are probably all right with
their default settings - if you want to run a web server on your PC,
you'll need to "punch a hole" in the firewall using one of those two
pages (note - running multiple servers is difficult and may require
switching to NAT if you wanted to run a web server on each of two
PCs.)

The DNS might work in the Auto mode, as many telco DHCP will configure
the DNS for you. I use a static set of DNS addresses, so cannot help
you any further there if it doesn't work.

It really shouldn't take too much to get it working - I think avoiding
the USB port will make this trouble free, as you have already done the
hard part, by already having debugged the ADSL service on your other
modem. Getting ADSL installed properly is usually the hardest part
of a setup.

HTH,
Paul
 
Sorry mate but no luck.
I have made this page that you can see for some more details.

www.carlos-arruda.com/router.htm

I now know that this router was most probably used cause its set to diferent
ips, please check the pics.

Does anyone know how to ping or to know an IP of something by its own mac
address?

Cheers guys,
Best Regards
Carlos Arruda
 
Yes mate but the thing is that i can't get into the router.
The router itself is providing those ip addresses to all my pcs.
I tryed just my pc and have set it to 10.0.0.1/255.255.0.0 so that it would
be in the same network as the router and when i tryed to ping the router
10.0.0.2, nothing came up, its like its not there.
When i did ipconfig/renew it give me back the following:

an error had acured and it was not possible to contact the DHCP Server.

Thanks, but my guess is that the seller has used this device and set it to a
diferente ip and not eaven reset does the trick, at least so far.

Can you please tell me what to do bye small steps to see if i do not get
lost here.

I have done alot of networking but it was with windows 2000/server never
with this XP.

Thanks for your time and will to help, hope that you do keep helping me.

Best Regards
Carlos Arruda
 
IPAutoConfiguration can be turned off with the following Win98/ME Registristry
setting.

-----------
REGEDIT4

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCP]
"IPAutoconfigurationEnabled"=dword:00000000
-----------


Copy the text between the "-----------" and paste into a file called;
NoIPAutoConfig.REG

Save the file, double click on the file and allow the the contents to be merged.
Reboot the PC and the IP address 169.254.x.y will no longer be generated.

Dave
 
Yes but i can't find a proper usb driver for it, windows xp does not nows
the device.
I am in thinking that these devise is f******.
Cheers mate
 
just a point Carlos I can't read spanish (I assume thats what it is
apologies if its not)
When I set my modem/router for Freeserve (UK) up it took forever the
settings were

Mode PPPoA
VPI 0
VCI 38
Encap VC
NAT On
IP Address 81.77.xx. xxx
Subnet Mask 255.255.255.255
Authentication Protocol Chap
encapsulation mode LLC/SNAP

the 192.168.1.X isaw in an earlier post sjhould be the address your router
is and dependent on what port its on will probably have either 1, 2, 3 or 4
for the X
best of luck apologies if its a waste of your time.

Paul said:
"Carlos Arruda" said:
Yes but i can't find a proper usb driver for it, windows xp does not nows
the device.
I am in thinking that these devise is f******.
Cheers mate
Click to expand...

I've been off scouring the web, to try and get some info on this
piece of hardware. When you go to the Origo download webpage, the
links go to wellgroup.com, a Taiwanese company. So, I guess the
hardware is made by Well and sold to Origo. The download page
has some packages, but I'm having trouble figuring out which package
might be the right one for the modem.

***** Please note - everything from here on down is speculation and
is based on "proceeding by analogy". Since many designs are just
copies of one another, sometimes tricks that work on one product
may work on another. The ideas below are only intended to give
your some ideas - Origo Support is still your best bet *****

This product might be using a Conexant chipset. There are a number of
similar products, such as this, that use what I think is the same
chipset. This review talks about a one and a four port model, similar
to the Origo options:

http://www.adslguide.org.uk/hardware/reviews/2002/q1/amx-ca61e.asp

If the modem you got was used by someone else already, apparently you
can go into the administration webpage ("LAN") and change the default URL
for setting up the modem/router, from http://10.0.0.2 to anything
else like http://192.168.0.1 . So, assuming the unit no longer responds
to 10.0.0.2 after this is done, this could be the reason that you
cannot ping it. This cries out for a reset procedure, to bring the
modem back to defaults! There is a reset button, but it is on the
configuration webpage that you cannot yet reach :-(

On another brand of modem, which uses this chipset, there is a jumper
on one of the boards _inside_ the modem, which resets to factory
defaults. You might need to get this information from Origo, as the
jumper might be different on their product. Alternately, you would have
to try a brute force search of the "private address space", using the
ping program (that thing I posted in a previous post - that is a lot
of possible addresses).

The web interface (shown in the following two HTML folders) on this
product also looks kind of familiar. Apparently the Conexant design
has a "boot block", and a DOS version of the Conexant flasher can
be used to reflash both the boot block and the rest of the flash
image. [ Please note - these URLs are provided for guidance only -
don't even think about trying this to your modem! ]

http://www.ausadsl.info/downloads/UPnP_flash_upgrade_guide.zip
http://www.ausadsl.info/downloads/DOS_reflash_guide.zip

I still haven't figured out what to flash the modem/router with!
The Origo downloads don't mention a Conexant chipset or the
product model number. The references to Annex A and Annex B etc
are presumably variants of the ADSL standards, but there is no
documentation to explain which one you would want, or if in fact
they are correct for the 8400.

These two URLs give more information on the AMX-CA64E. You might
look at these two pages, to see how the other designs work.

[ Please note - these URLs are provided for guidance only -
don't even think about using this stuff on your modem! ]

http://www.cazart.plus.com/conexant/ (setting up a Conexant chipset modem)
http://www.amigo.com.tw/download.htm (see AMX-CA64E section)

If you download the manual for the CA64E, it explains that there is
a factory default jumper on the PCB inside the modem. So, this is
something to ask Origo Support - whether a similar function exists
in the 8400.

http://www.amigo.com.tw/download/AMX-CA61E0507.zip

"Note : If you forgot the LAN port IP address of ADSL router,
please open the case of ADSL router and turn on the power of
it .Then short the J7 jumper where is on the center of board
for about 10 seconds . It will restore the default configuration."

At a time like this, it makes you realize how important support is
for a product. Before you buy, you should check the webpage of the
manufacturer, to see whether they put all the files you need up for
download.

Good luck,
Paul
Click to expand...
 
In an effort to help save others time, this is what fixed it for me.
I installed something that corrupted my TCP/IP stack, so after a day
of hassle, the following articles came to light. Don't know if this
is exactly what you are talking about, but it seems to be.

Disable Automatic Private IP Addressing (stops the auto assign of the
169.254 network):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;244268

Delete the Corrupted Registry Entries:
http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

Good Luck
 
Back
Top