A
Adam Raff
Good Day,
I have a user that is haveing some issues with a corrupt calendar. After
some stuff she was able to copy a part of the calendar to a new folder and
her Palm was able to sync to it again.
She wanted to make a backup copy of her old calendar as her new one is not
being backed up every night since it is not the default calendar.
I was told that I need to delete all of apponments and the like then copy
the new calendar on top of the cleaned out calendar so that it will be
backed up again.
So here is my question
After looking over everything I found an option to archive which also
deletes the entries of the Calendar in the help section and we can do this
by date and the like. When we do it per the directions it seems to do
something and it creates the PST file but when we view the PST file there is
nothing there under the catagory view. So I do not believe anything is
happening.
Can somebody explain what we are doing wrong so that we can backup that part
of the calendar. We are using Outlook 2003 SP2 which is connected to
Exchange 2003 SP2. I have tuned off cache mode for now. Once we back
everything up I will delete the old OST file and create a new one just in
case.
Thank You
Adam Raff
I have a user that is haveing some issues with a corrupt calendar. After
some stuff she was able to copy a part of the calendar to a new folder and
her Palm was able to sync to it again.
She wanted to make a backup copy of her old calendar as her new one is not
being backed up every night since it is not the default calendar.
I was told that I need to delete all of apponments and the like then copy
the new calendar on top of the cleaned out calendar so that it will be
backed up again.
So here is my question
After looking over everything I found an option to archive which also
deletes the entries of the Calendar in the help section and we can do this
by date and the like. When we do it per the directions it seems to do
something and it creates the PST file but when we view the PST file there is
nothing there under the catagory view. So I do not believe anything is
happening.
Can somebody explain what we are doing wrong so that we can backup that part
of the calendar. We are using Outlook 2003 SP2 which is connected to
Exchange 2003 SP2. I have tuned off cache mode for now. Once we back
everything up I will delete the old OST file and create a new one just in
case.
Thank You
Adam Raff