C
CarlaInJax
I have a report that counts the number of surveys sent, the number of surveys
returned, the number of responses based upon satisfaction (1=very satisfied,
2=satisfied, 3=neutral, etc.). This report also calculates the percentages
of each UNTIL I throw in a date range. When I run the report for all dates,
everything is perfect. When I change the query to capture only the data
within a given date range, my percentages come out crazy. I do not know code
and am using the following to calculate the percentage of very satisfied
responses: =DCount("*","calls","[survey returned]='1'")/Count([Survey
Returned]). Like I said, this works well when capturing all dates, but I'm
obviously missing something to get it to calculate percentages for given date
ranges.
Thanks for your help.
returned, the number of responses based upon satisfaction (1=very satisfied,
2=satisfied, 3=neutral, etc.). This report also calculates the percentages
of each UNTIL I throw in a date range. When I run the report for all dates,
everything is perfect. When I change the query to capture only the data
within a given date range, my percentages come out crazy. I do not know code
and am using the following to calculate the percentage of very satisfied
responses: =DCount("*","calls","[survey returned]='1'")/Count([Survey
Returned]). Like I said, this works well when capturing all dates, but I'm
obviously missing something to get it to calculate percentages for given date
ranges.
Thanks for your help.