Cable modem, Router, Desktop and now Laptop

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Ritter197

My daughter is using MYACTV in MD. and has all things working as far as the
desktop is concerned.
Now she wants to hardwire hookup a new IBM T43 laptop. She has the wire
running from the Router into the IBM Laptop, but something, I gues must
still be set up, because it does not connect yet to the Internet.

If she uses the very same wire from the Router to the Desktop unit, all is
fine with Internet and E-mail.

What else does she need to do? She is a computer newbie so give your answer
please in terms that she can understand and follow. She uses Windows XP Home
edition on both machines.

Thanks a lot
 
Ritter197 said:
My daughter is using MYACTV in MD. and has all things working as far as
the desktop is concerned.
Now she wants to hardwire hookup a new IBM T43 laptop. She has the wire
running from the Router into the IBM Laptop, but something, I gues must
still be set up, because it does not connect yet to the Internet.

If she uses the very same wire from the Router to the Desktop unit, all is
fine with Internet and E-mail.

What else does she need to do? She is a computer newbie so give your
answer please in terms that she can understand and follow. She uses
Windows XP Home edition on both machines.
Click to expand...

If only one cable works, then the other one is defective. If only one
computer works at a time, using either cable, then there's likely a
configuration issue, perhaps duplicate computer names or IP addresses, if
static addresses are used. Without more details, it's hard to provide more
advice.
 
Ritter197 said:
My daughter is using MYACTV in MD. and has all things working as far as
the desktop is concerned.
Now she wants to hardwire hookup a new IBM T43 laptop. She has the wire
running from the Router into the IBM Laptop, but something, I gues must
still be set up, because it does not connect yet to the Internet.

If she uses the very same wire from the Router to the Desktop unit, all is
fine with Internet and E-mail.

What else does she need to do? She is a computer newbie so give your
answer please in terms that she can understand and follow. She uses
Windows XP Home edition on both machines.
Click to expand...

Are you sure it's a router that's connected to the cablemodem? If it's a
switch or a hub... or if you're calling the cablemodem itself a router...
then we have an entirely different situation here. I bring this up because
you mention a specific make and model for the computer, which probably won't
be the least bit relevant, but you don't mention the make or model number of
what you call the router, and you don't even mention the cablemodem.

Such inconsistency in details raise big red flags because that says to me
that no or little attention was paid to the parts that weren't described in
detail, and that raises the probability that the problem will be found where
little or not attention was paid.

--
Warren H.

==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.
What's on TV? See the new fall network schedules online:
http://www.holzemville.com/mall/television/fall2005.html
 
No, she definetely has both a cable modem and a Router. I do not know the
name but it is of recent origin.

The output from the Cable modem goes into the Router and 2 cables are
plugged into the Router. One goes to the desktop, (all is working) the other
to the IBM T43 laptop (not working)
 
Ritter197 said:
No, she definetely has both a cable modem and a Router. I do not know
the name but it is of recent origin.

The output from the Cable modem goes into the Router and 2 cables are
plugged into the Router. One goes to the desktop, (all is working)
the other to the IBM T43 laptop (not working)
Click to expand...

Does the LED for both ports light up on the router? Is the OS configured to
use TCP/IP? Is the laptop a "work" unit? It may be configured to use a
proxy server that isn't available from home (unless using VPN).....
 
I called my daughter. The second cable came with the laptop and is for
dialup service. Its ends are of course similar to the ethernet cables and
therefore did fit. But I understand why she could not get to the Internet
that way.
I told her to buy to-day an ethernet (modem) cable and it should then work.
 
easiest solution tell her to call 1-800-936-5700 that microsoft's hot line and her issue will get resolved in 30 minutes

basically need to reset the winsock and thn configure the network card and the LAN.
 
I called my daughter. The second cable came with the laptop and is for
dialup service. Its ends are of course similar to the ethernet cables
and therefore did fit. But I understand why she could not get to the
Internet that way.
I told her to buy to-day an ethernet (modem) cable and it should then
work.
Click to expand...

Makes sense!
 
| My daughter is using MYACTV in MD. and has all things working as far
as the
| desktop is concerned.
| Now she wants to hardwire hookup a new IBM T43 laptop. She has the
wire
| running from the Router into the IBM Laptop, but something, I gues
must
| still be set up, because it does not connect yet to the Internet.
|
| If she uses the very same wire from the Router to the Desktop unit,
all is
| fine with Internet and E-mail.
|
| What else does she need to do? She is a computer newbie so give your
answer
| please in terms that she can understand and follow. She uses Windows
XP Home
| edition on both machines.
|
| Thanks a lot

Buy another cat 5 wire. Leave the old cat 5 hooked to the PC. Hook the
new
wire to the laptop. The old wire is hunting for the address of the PC
NIC not
the laptop NIC. This is a simple issue made complicated by semantics.
The
best bet would be to get a _knowledgable_ friend to help out.
 
The ends on a standard telephone cable are smaller than the RJ45 ends
on a networking cable. They won't "fit" into either the NIC or router
ethernet ports. It's much to small!
 
| My daughter is using MYACTV in MD. and has all things working as far
as the
| desktop is concerned.
| Now she wants to hardwire hookup a new IBM T43 laptop. She has the
wire
| running from the Router into the IBM Laptop, but something, I gues
must
| still be set up, because it does not connect yet to the Internet.
|
| If she uses the very same wire from the Router to the Desktop unit,
all is
| fine with Internet and E-mail.
|
| What else does she need to do? She is a computer newbie so give your
answer
| please in terms that she can understand and follow. She uses Windows
XP Home
| edition on both machines.
|
| Thanks a lot

Buy another cat 5 wire. Leave the old cat 5 hooked to the PC. Hook the
new
wire to the laptop. The old wire is hunting for the address of the PC
NIC not
the laptop NIC. This is a simple issue made complicated by semantics.
The
best bet would be to get a _knowledgable_ friend to help out.
Click to expand...

STOP! If this is your "good advice" please don't give out any more.

It makes no difference which computer you plug that single cable too.
Once you unplug it from the desktop, the router realizes it. When you
then plug it into the laptop, it queries the NIC, sees a different MAC
address, and realizes this is a different system. At that point it
issues a new IP address (assuming your router is acting as a DHCP
server).

Hopefully, you are not anybody's "knowledgeable" friend.
 
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