CA Antivirus Failed the Parent Test

  • Thread starter Thread starter TC
  • Start date Start date
T

TC

My dad just called. He bought Computer Associates Antivirus and can't
figure out how to use it.

He says the program scanned his drive and told him he has 5 infected
files, but it doesn't seem to have fixed them automatically and isn't
telling him how to do it manually.

I told him that antivirus software exists to do one thing -- to protect
a computer from viruses. If it isn't obvious to a three-year-old how to
make it work, then it is badly designed and isn't worth wasting time
on. I suggested he throw out the disk and go buy one of the alternative
products.

What I want to know is why software designers are always falling down
when it comes to usability. Don't they have parents?


-TC
 
My dad just called. He bought Computer Associates Antivirus and can't
figure out how to use it.

He says the program scanned his drive and told him he has 5 infected
files, but it doesn't seem to have fixed them automatically and isn't
telling him how to do it manually.

I told him that antivirus software exists to do one thing -- to protect
a computer from viruses. If it isn't obvious to a three-year-old how to
make it work, then it is badly designed and isn't worth wasting time
on. I suggested he throw out the disk and go buy one of the alternative
products.

What I want to know is why software designers are always falling down
when it comes to usability. Don't they have parents?


-TC
Click to expand...

With CA ANtivirus this is nothing to do but install it and set it for
auto updates. For a full manual scan select the antivirus in the
Security Center and click "scan my computer".

It's no more or less difficult to use than the others I've used.
 
TC said:
My dad just called. He bought Computer Associates Antivirus and can't
figure out how to use it.

He says the program scanned his drive and told him he has 5 infected
files, but it doesn't seem to have fixed them automatically and isn't
telling him how to do it manually.

I told him that antivirus software exists to do one thing -- to
protect a computer from viruses. If it isn't obvious to a
three-year-old how to make it work, then it is badly designed and
isn't worth wasting time on. I suggested he throw out the disk and go
buy one of the alternative products.

What I want to know is why software designers are always falling down
when it comes to usability. Don't they have parents?
Click to expand...


Sounds like the classic, "like father, like son"
 
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