C:\System Volume Information ???

  • Thread starter Thread starter Flossie
  • Start date Start date
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Flossie

Hi,

I had a nasty Trojan infect my pc 5 days ago, I have since managed to get
rid of it but i have got a problem. Before i had the Trojan i could open up
the " C:\System Volume Information " folder and look at the contents. Since
this trojan has been removed i can no longer access this folder.

How can i gain access if at all as iv`e unticked the folder arrows. Anyone
know how to fix this please.

Thanks

Paul
 
Greetings --

The System Volume Information is the folder in which WinXP's
System Restore feature stores information used to recover from errors.

To clear viruses from the "System Volume Information," simply turn
off the System Restore feature (Start > All Programs > Accessories >
System Tools > System Restore, System Restore Settings), reboot, then
re-enable System Restore, and reboot one last time. This will delete
all of your Restore Points, including the corrupted one(s), and allow
you start with a clean slate.


Bruce Chambers

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having both at once. -- RAH
 
Flossie,

Try the following;

Right click the "System Volume Information"
folder>Properties>Sharing>Network> select "Share this folder on the network"
and OK your way back out.

HTH
 
What george said will probably work if you want to access the folder over the network - for local machine access you need to set permission on the security tab not the sharing tab

To access this folder locally see
http://support.microsoft.com/default.aspx?scid=KB;EN-US;30953

Bruce's tip is a good one. You will lose restore points though. Some removal tools for trojans will advise you to disable system restore before performing the removal tool. So that is good advice

See this article for the steps and more information
http://support.microsoft.com/default.aspx?scid=KB;EN-US;83182

Phil.
 
Phil,

The reason for my suggestion was;

You won't see the security tab, unless you're running NTFS as your file
system. Also, it and the Simple File Sharing setting, will not appear in XP
Home.

--
Sir_George
For better access to newsgroups;
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp


~Phil~ said:
What george said will probably work if you want to access the folder over
Click to expand...
the network - for local machine access you need to set permission on the
security tab not the sharing tab.
To access this folder locally see:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;309531

Bruce's tip is a good one. You will lose restore points though. Some
Click to expand...
removal tools for trojans will advise you to disable system restore before
performing the removal tool. So that is good advice.
 
Well George Again your off the track here..

If it's NTFS on HOME the SECURITY tab will show in safe mode as the administrato

If it were FAT you would be able to access this folder once the hidden protected operating system files are set to be shown
So if it's Pro or Home on FAT it shouldn't matter

If it was virus related the disableing and re-enabling system restore would be the best advice

The sharing tab has no relevance whatsoever to this problem unless you wish to access this folder over a network. Which is not the case

http://support.microsoft.com/default.aspx?scid=KB;EN-US;309531
 
Phil,

By the level of computer knowledge expressed in your reply, you must know
that the System Volume Information folder contains backup data, only.
Therefore, any virus contained therein is dormant, unless you restore the
system back to a point that contains the virus. Thus, purging the folder
would have absolutely no effect on being able to view the contents, right?
Of course, there would be no contents to view after purging; so the OP would
gain nothing by clearing the System Volume Information folder as far as
being able to view the contents, assuming there is no active virus on the
system that is preventing access.

(The reason some removal tools suggest purging the System Restore
Information folder, as you mentioned, is so that the average user does not
at some future date "go back to a restore point" which may include a virus.
Mute point, if you only want to view the contents.)

Additionally, if you re-read my post you will see it is not offered as
panacea, but clearly states "Try the following;" Using my steps can (in many
cases) provide access to the folder on a computer, whether or not, it is
connected to a network.

Lastly, my replies are in-line;

"If it's NTFS on HOME the SECURITY tab will show in safe mode as the
administrator"
Not something that is considered common knowledge by the average user, but
correct.

"If it were FAT you would be able to access this folder once the hidden
protected operating system files are set to be shown."
And if it were not, you wouldn't be able to view it was my point.

"So if it's Pro or Home on FAT it shouldn't matter."
And if it is on NTFS...then it does.

"If it was virus related the disabling and re-enabling system restore would
be the best advice."
See above for how this has no realtivity.

"The sharing tab has no relevance whatsoever to this problem unless you wish
to access this folder over a network."
Yes, it does, when you are using "Simple File Sharing" (which is the Windows
XP default setting) on XP Pro with NTFS.
 
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