Hello,
Safe Mode is explained in the following KB -
315222 A Description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/?id=315222
Here is some further information -
308041 Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/?id=308041
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
Best regards,
--
Shain Wray
Microsoft PSS Security Team
This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
--------------------
From: =?Utf-8?B?TGF1cmVuIFNtaXRo?= <
[email protected]>
References: <
[email protected]>
Subject: RE: C++ runtime errors
Date: Fri, 9 Jan 2004 09:41:10 -0800
What is Safe Mode? The message I get is Visual C++ runtime library it
gives a long file name with IE in it and it says that it cannot open
because of an abnormal program termination. I only started getting this
message after I deleted Kazzaa from my computer. I've tried reinstalling
Windows, repairing it and restoring it and nothing seems to help.
----- Shain Wray [MSFT] wrote: -----
Hello,
Does the problem occur in Safe Mode? If so, what is the exact error
message and how are you launching Internet Explorer?
If not, then please do the following -
A) Go to Start\Run and type
MSCONFIG <OK>
B) In MSConfig, choose "Selective Startup"
C) Remove all check boxes and click "OK" and "Yes" to reboot.
Then test our issue.
D) If you don’t see the problem at this point, check all except
"System
Services" and "Startup Items", click "OK" and "Yes".
Reboot then test our issue.
E) If you don’t see the problem at this point, check all except
"System
Services", click "OK" and "Yes".
Reboot and then test our issue.
F) If the problem returns, it is due to a Startup Item. If not, it is
a
Service.
For Services:
G) Click the Services tab and check the box for “Hide all Microsoft
Services.â€
H) Enable SOME of the disabled items, click "OK" and "Yes".
Reboot, then test our issue.
For Startup Items:
I) Click the Startup tab and enable SOME of the disabled items, click
"OK"
and "Yes".
Reboot, then test our issue.
J) Repeat until you track down the offending component.
Best regards,
--
Shain Wray
Microsoft PSS Security Team
This posting is provided "AS IS" with no warranties and confers no
rights.
Please reply to the newsgroup so that others may benefit. Thanks!
--------------------
From: =?Utf-8?B?TGF1cmVuIFNtaXRo?=
Date: Tue, 6 Jan 2004 22:46:08 -0800
internet explorer or any program for that matter it says that there
was an
abnormal termination. I tried reinstalling Windows, but that didn't
help.
Is there something I can do to make it stop?