Hi Alastair,
Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility:
http://www.mlin.net/StartupCPL.shtml
or this method:
http://www.pacs-portal.co.uk/startup_content.php
You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php
2. Run a virus scan at:
http://housecall.antivirus.com and then
install MS AntiSpyware from:
www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Go to the Windows Update site for everything under Critical and
Recommended:
http://windowsupdate.microsoft.com Some games
require a patch:
http://www.avault.com/pcrl/patches_list.asp?letter=a
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://mvps.org/nibblesnbits/Video.html
--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Alastair Wrote:
=================
| i tried that and the same thing happens, i doubt compatabilaty is the
| problem as both computers this game has bin installed it works fine (well on
| one its really glitchy but i wouldnt expect it to run properly on it - its a
| intel p 2 433mhz processor)
|
| "Jimmy S." wrote:
|
|| Hi Alastair,
||
|| After your antivirus software is closed..
|| Try installing and playing that using 95/98 Compatibility mode.
||
|| To install a program using Windows XP's Compatibility Mode, hold
|| down SHIFT as you insert the game CD, use My Computer to browse
|| to the setup program, and then skip down to step 1 in the list below:
||
|| To run an installed program using Windows XP's Compatibility Mode,
|| first right click the program and "Send To..." / Desktop (create shortcut).
||
|| 1.. Right click on the shortcut to the program.
|| 2.. Click on Properties.
|| 3.. Click on the Compatibility tab.
|| 4.. Click on Run this program in compatibility mode and select one of these:
|| a.. Windows 95
|| b.. Windows 98
|| c.. Windows NT 4
|| d.. Windows 2000
|| 5.. Under Display settings, check mark the mode that you think that is best:
|| a.. Run in 256 colors.
|| b.. Run in 640 X 480 screen resolution.
|| c.. Disable visual themes.
||
|| Click on Apply.Click on Ok.Double click on the program.
||
|| Of course, let's not forget to check for any patches or updates for that game.
|| A good place to find them is:
www.avault.com/pcrl/patches_list.asp?letter=a
||
|| If you'd like to learn more information about compatibility mode, you can click the
|| link in the Compatibility tab that reads "Learn more about program compatibility",
|| or watch this Application Compatibility Power Point Presentation:
||
http://support.microsoft.com/servicedesks/webcasts/wc112202/WC112202.ppt
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Alastair Wrote:
|| =================
||| i also tried that (shutting the whole antivirus down not just the auto
||| protect) but the same thing happens
|||
||| p.s. i have norton antivirus 2006
|||
||| "Jimmy S." wrote:
|||
|||| Hi Alastair,
||||
|||| Let's try another approach to resolve this issue:
||||
|||| 1. Start up your PC normally
|||| 2. Shut off your Antivirus software
|||| 3. Install your original C&C game
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S.
http://mvp.support.microsoft.com
||||
|||| Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
|||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Alastair Wrote:
|||| =================
||||| i've tried that but when i start the installation i get the message "install
||||| shield failed to intialize the installation
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Alastair,
||||||
|||||| Sounds like your antivirus software might be interfering with the installation.
||||||
|||||| Let's try a couple of things to get that working for you:
||||||
|||||| 1. Startup your system in SAFE MODE by pressing F8 repeatedly
|||||| while your system is booting up after you've shut down your system
||||||
|||||| 2. Log in with an account you've created as a "Computer Administrator"
|||||| account that you'll use to play the game, but don't use a Limited account.
||||||
||||||
|||||| --
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S.
http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
|||||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
|||||| Alastair Wrote:
|||||| =================
||||||| i tried to instal comand & conquer Generals a 2003 EA game and when it gets
||||||| to installing English.bik it tells me that the file Language.cab is corrupt.
||||||| i opened the file (which is a cabinet file) and it was fine. i then tried
||||||| installing the game on another computer and it installed fine
