Business Contact Manager installed but no toolbar?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I downloaded the update and now have no toolbar. When I try to 'enable" BCM,
it says it already is enabled, but I must restart. Restarting Outlook has no
effect and it doesn't appear that BCM is running at all. Any help?
 
Ricky11 said:
I downloaded the update and now have no toolbar. When I try to 'enable"
BCM,
it says it already is enabled, but I must restart. Restarting Outlook has
no
effect and it doesn't appear that BCM is running at all. Any help?
--
Click to expand...

File -> Data files management -> Add BCM database.

If it's installed properly, that would be one of the choices.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
Go to start > run > regedit > go to Hey Key Local Machine > Software >
Microsoft > Office > Outlook > Add-in

and check if you have a key called
Microsoft.businesssolutions.ecrm.OutlookAddin.Connect.1
 
If that does not work, please search for the file "EnableBCM.exe" in
the BCM-Directory and run it. Then the BCM should be avaiable in
Outlook.

Best regards
Peter
 
This happened to us - Here's how it was fixed:
From the Outlook Toolbar, go to 'Help'
Under Help - look for Disabled Items
Perhaps Business Contact Manager became disabled.
(This tip came from Microsoft 866-452-4755 turned out to be a REAL help line)
Good Luck
 
Back
Top