Business Contact Manager for Outlook 2003 - error when initializin

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Guest

When opening Outlook 2003 I receive the dialog (Title = Business Contact
Manager): 'The Folder You Specified Cannont Be Found'. The dialog repeats
7-10 times. After closing the dialog boxes everything appears to be fine.
Product has been running succesfully for a few months; this error just
started in the last couple of days. Apart from some Windows (XP) updates I
(don't think) I've made any changes. Any ideas as to what's generating the
error?
 
When opening Outlook 2003 I receive the dialog (Title = Business Contact
Manager): 'The Folder You Specified Cannont Be Found'. The dialog repeats
7-10 times. After closing the dialog boxes everything appears to be fine.
Product has been running succesfully for a few months; this error just
started in the last couple of days. Apart from some Windows (XP) updates I
(don't think) I've made any changes. Any ideas as to what's generating the
error?
Click to expand...

Under the hood, BCM is made up of two main parts: an Outlook Add-in
(the forms, menus, toolbars, dailogs, wizards) and a MAPI Storage
Provider. The MAPI SP shows up in the folder view on the left, it
stores the items in those folders, and a database.

You message would indicate the Add-in can't communicate with the MAPI
SP. If everything appears to be fine after dismissing the messages,
then the SP was just probably slow to start up, probably because the
database was slow to spin up.

Over the years I occasionally see messages like that, because the
database is on another machine that's not responding or the CPU was so
busy that requests for the folder content timed out.

If you are seeing this message everytime you start Outlook, there's
probably something more serious happening. Once the messages go away,
do all the BCM features work like they did before?
 
Luther,

To answer your questions:
- I get the error messages now each and every time I start Outlook
- The database runs on the same machine as Outlook
- All functions I normally use (create accounts, contacts, link records)
continue to work.

Do you think it represents anything more serious or can I just live with it?

Thanks for your time
 
Luther,

To answer your questions:
- I get the error messages now each and every time I start Outlook
- The database runs on the same machine as Outlook
- All functions I normally use (create accounts, contacts, link records)
continue to work.

Do you think it represents anything more serious or can I just live with it?

Thanks for your time
--
chris









- Show quoted text -
Click to expand...

There may be something wrong with your mail profile, or your database.
Either may be referring to a folder that no longer exists.

You could try the creating a new mail profile in Control Panel|Mail
and selecting that when Outlook starts.
BCM will then prompt you to create a new BCM database or connect to
the existing one.
Create a new database.
Restart Outlook with the new profile.
If you don't get the error messages, then there was probably a problem
with the original profile or database.

If no errors, with the new profile, switch BCM to use the original
database.
Restart Outlook with the new profile.
If you don't get the error messages, then the problem was probably
with the original profile.
 
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