Business Contact Manager database cannot be loaded

  • Thread starter Thread starter am_box
  • Start date Start date
A

am_box

BCM has just failed to start in outlook 2007 with a long error message a
summary of it I have included below:

________________________________________________

This action cannot be completed because Business Contact Manager cannot
access the database.

A system assertion check has failed. Check the SQL Server error log for
details. . . . . consider running DBCC CHECKDB . . . .

an error occured at log record ID (433:9983:68)
Login failed for user 'Hobs\aboc'
Location: page.cpp:4604
Expression: roLength > = offsett + deleteLength
SPID: 51
ProcessID: 108

Do you want to change the database config?

__________________________________________________

If someone could please help me understand what has happened and how to run
DBCC / or repair the database I would be grateful. I don't want to have to
try a restore an older backup and lose my recent activities.

Many thanks, Adam
 
For some reason your BCM database lose the logical and physical integrity,
this might occur if SQL server get shutdown during some sql transaction. You
need to execute "DBCC CHECKDB" command that assertion suggest.

For more information on that command, please read;
http://technet.microsoft.com/en-us/library/ms176064.aspx

If you have more question, please let me know.

Thx
 
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