Business Contact Manager 2003

  • Thread starter Thread starter Nevin
  • Start date Start date
N

Nevin

Hi, I need help. Every time I try to install this, I get
the message:

Error 2835: Setup failed to configure the server, refer
to the server error log and setup log for more
information.

There is a Knowledge Base Article and supposed fix for
this #840018:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;840018&Product=off2003

but I have followed the instructions in it exactly and it
still will not install. Since I am a student and
apparently Microsoft thinks I did not pay enough for this
software by using my student discount, I am not eligible
for Installation Tech Support. Anyone got any ideas?
Thanks,
Nevin nevin_11(removethis)@hotmail.com
 
Hi Nevin,
please post the error log file.
Maybe we could help after posting this information
 
OK, here is the error log from the SQL server (mentioned
in the KB) I am not sure where to find other error logs,
let me know and I will post those too. Thanks

2004-08-01 11:29:36.39 server Microsoft SQL Server
2000 - 8.00.760 (Intel X86)
Dec 17 2002 14:22:05
Copyright (c) 1988-2003 Microsoft Corporation
Desktop Engine on Windows NT 5.1 (Build 2600:
Service Pack 1)

2004-08-01 11:29:36.39 server Copyright (C) 1988-2002
Microsoft Corporation.
2004-08-01 11:29:36.39 server All rights reserved.
2004-08-01 11:29:36.39 server Server Process ID is
3468.
2004-08-01 11:29:36.39 server Logging SQL Server
messages in file 'C:\Program Files\Microsoft SQL
Server\MSSQL$MICROSOFTBCM\LOG\ERRORLOG'.
2004-08-01 11:29:36.43 server SQL Server is starting
at priority class 'normal'(1 CPU detected).
2004-08-01 11:29:36.46 server SQL Server configured
for thread mode processing.
2004-08-01 11:29:36.46 server Using dynamic lock
allocation. [500] Lock Blocks, [1000] Lock Owner Blocks.
2004-08-01 11:29:36.56 spid3 Warning
******************
2004-08-01 11:29:36.56 spid3 SQL Server started in
single user mode. Updates allowed to system catalogs.
2004-08-01 11:29:36.56 spid3 Starting up
database 'master'.
2004-08-01 11:29:36.98 server Using 'SSNETLIB.DLL'
version '8.0.766'.
2004-08-01 11:29:37.03 server SQL server listening on
Shared Memory.
2004-08-01 11:29:37.03 server SQL Server is ready for
client connections
2004-08-01 11:29:37.03 spid5 Starting up
database 'model'.
2004-08-01 11:29:37.42 spid3 Server name is 'YOUR-
W92P4BHLZG\MICROSOFTBCM'.
2004-08-01 11:29:37.42 spid3 Skipping startup of
clean database id 5
2004-08-01 11:29:37.43 spid3 Skipping startup of
clean database id 6
2004-08-01 11:29:37.43 spid3 Starting up
database 'msdb'.
2004-08-01 11:29:37.82 spid5 Clearing tempdb database.
2004-08-01 11:29:38.76 spid5 Starting up
database 'tempdb'.
2004-08-01 11:29:38.93 spid3 Recovery complete.
2004-08-01 11:29:38.93 spid3 SQL global counter
collection task is created.
2004-08-01 11:29:39.01 spid3 Warning: override,
autoexec procedures skipped.
2004-08-01 11:29:47.06 spid3 SQL Server is
terminating due to 'stop' request from Service Control
Manager.
 
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