S
Sue
I run XP home and have dual drives, a cd-rom drive and a cd-rw drive.
Recently the cd-rw drive quit recognizing cds. If I have no cd in the burner
drive and I double click on the drive letter (E) in "My Computer", instead
of an error message saying "please insert a disk into drive E", an empty
folder opens up.
There is nothing in the temp burner folder and according to the device
manager, there are no issues there. I've read many posts and went to
Microsoft support, but none of the suggestions worked.
Can anyone tell me what would cause this and what I could do to fix this?
Thank you in advance for your help.
Sue
Recently the cd-rw drive quit recognizing cds. If I have no cd in the burner
drive and I double click on the drive letter (E) in "My Computer", instead
of an error message saying "please insert a disk into drive E", an empty
folder opens up.
There is nothing in the temp burner folder and according to the device
manager, there are no issues there. I've read many posts and went to
Microsoft support, but none of the suggestions worked.
Can anyone tell me what would cause this and what I could do to fix this?
Thank you in advance for your help.
Sue