Bug Reporting?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hey, found a bug in Vistas explorer, but i am completely unable to actually
find the place where i can report the bug.
So, link to bugreport page?

PS. Actually make it possible to find that page without having to resort to
asking on a forum?
 
Abbe

First, make sure that it is a bug and not just an issue that only appears on
your particular setup. It's always better to describe the bug in your post
here first, to see if anyone else has experienced it, or to see if someone
else can document the same behavior, or to see if a fix has already been
found.

After you do this, then use the following information.

Report a Microsoft Product Bug:
If you think you have found a bug in a Microsoft product, contact our
Microsoft Product Support Services department.
(800) MICROSOFT (642-7676)

Be ready to give complete and detailed documentation for the bug.
 
Well, i havent been able to test it on another machine, but i can reproduce
it without fail on mine.

Anyway, the bug is that explorer doesnt change "focus" correctly when making
a selection box, heres how to reproduce it:
You need to have a folder selected in the left field (list/catalogue field).
Make a selection box over a couple of files in the right field.
After releasing the button the "focus" should be on the right field, on the
selected files, but the focus stay on the left field.
I lost the contents of half a catalogue before i were able to cancel the
deletion of the complete folder.

The times reproducing of this bug doesnt work:
When you use a view mode other than: Small icons, List, Details or Tiles.
When you start creating the selection box "outside" the area the files have
(such as below files, or to the right, outside of the columns width).

Ill be happy to give a more in-depth explanation if youre unable to
reproduce it on your copy of vista.

Ronnie Vernon MVP said:
Abbe

First, make sure that it is a bug and not just an issue that only appears on
your particular setup. It's always better to describe the bug in your post
here first, to see if anyone else has experienced it, or to see if someone
else can document the same behavior, or to see if a fix has already been
found.

After you do this, then use the following information.

Report a Microsoft Product Bug:
If you think you have found a bug in a Microsoft product, contact our
Microsoft Product Support Services department.
(800) MICROSOFT (642-7676)

Be ready to give complete and detailed documentation for the bug.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User

And Dave, i were looking at that but thought i wouldnt be able to give a
detailed enough explanation of the problem within those limits.
Only problem i have with vista is just that i dont like the explorer (ive
abandoned it as of today, just thought id report this nice little "feature"
that made me loose files), the rest of the OS is kinda cute.
 
Abbe

I was able to recreate it and yes it does look like a bug. Use the info I
posted to contact MS and report this.
 
Hmm, i dont live in the US (Sweden), any way to send a mail or through some
sort of site? I guess I can call swedish support but id rather not since i
only own a mobile phone...
 
Abbe

Not sure, but if you go to the Swedish Language website for Microsoft and
search for "report a bug" you may come up with a local office that you can
call or a website where you can post the information.

There is a also general Feedback website for Vista that you can try.

Send Feedback:
http://feedback.windowsvista.micros...kurl=http://support.microsoft.com/gp/cp_vista

A better option may be to go to the Vista Shell Team forums and post the
information to the general forum. These forums are staffed by the Vista
shell development team. Join the forum post a detailed description of the
problem.

shell: revealed - forums:
http://shellrevealed.com/forums/default.aspx
 
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