BT Yahoo Anti-spy problem

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Doris

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Dec 15, 2005
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Hi - I am a newbee.

I wonder if anyone can help me. I have BT Yahoo Anti-Spy on my PC. When I try to open it to do a scan it comes up with an Error: PPCTL.DLL
Does anyone know what this is and how I can fix it please.

Cheers
Liz
 
Start this thread again in security/viruses section - or maybe admin will move it i dno.
 
Hi Doris.

I think ya might have Trojan Downloader.
It was probably on your PC before installin Yahoo Antispy. conflicts.

Do ya have Ewido anti-trojan scanner free for pesonal use. Alot of use here are using it.

http://www.ewido.net/en/

Ya should send us a HiJack This Log file I think ya just copy and paste it.

HiJackThis is a safe program no intstall. It shows all running processes in detail.

http://www.download.com/HijackThis/3000-8022_4-10307556.html

Someone here might know whats happen if ya paste the log file.
 
TECHGUNS said:
Hi Doris.

I think ya might have Trojan Downloader.
It was probably on your PC before installin Yahoo Antispy. conflicts.

Do ya have Ewido anti-trojan scanner free for pesonal use. Alot of use here are using it.

http://www.ewido.net/en/

Ya should send us a HiJack This Log file I think ya just copy and paste it.

HiJackThis is a safe program no intstall. It shows all running processes in detail.

http://www.download.com/HijackThis/3000-8022_4-10307556.html

Someone here might know whats happen if ya paste the log file.
Click to expand...
AND HOW do you assume that there is a virus ... :confused:

http://research.pestpatrol.com/Search/FileInfoResults.asp?PVT=702240841

MORE INFORMATION IS NEEDED
 
Doris said:
Hi - I am a newbee.

I wonder if anyone can help me. I have BT Yahoo Anti-Spy on my PC. When I try to open it to do a scan it comes up with an Error: PPCTL.DLL
Does anyone know what this is and how I can fix it please.

Cheers
Liz
Click to expand...
We need a lttle mor information on your system ...

In the meantime, download Spysweeper
install and run it.

Un-install BT-Yahoo Anti-spy
 
Hi Guys,

Thanks for all your replies. I am now all sorted.
You were a great help.

Happy New Year !!

Doris
 
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