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In the third quarter of 2016, BT came top of the list for complaints about its broadband service, according to new data published by Ofcom. BBC News has more:
Read the full article here: BBC News
[BT] received 36 complaints for every 100,000 broadband customers - higher than the industry average of 20.
BT-owned companies, Plusnet and EE, came second and third in the broadband complaints table.
Vodafone had 18 complaints for every 100,000 of its mobile customers - three times the industry average of six.
As well as doing poorly on broadband, Plusnet and EE also received the most complaints about their fixed telephone services.
Read the full article here: BBC News