Dear Customer,
Thank you for posting here.
According to the description, I'd like to share some knowledge with you.
Analysis and Suggestion:
==========================
BSOD issue is related to a kernel crash, and the most important log created
by the system is the crash dump. The crash dump is created by the systems
for taking a snapshot of the memory status when the kernel crash occurs.
"Stop error code" and other error messages that are displayed on a blue
screen are also recorded in the crash dump file.
To solidly troubleshoot this kind of kernel crash issue, we need to debug
the crash system dump file. Unfortunately, debugging is beyond what we can
do in the newsgroups. A suggestion would be to contact Microsoft Customer
Service and Support (CSS) via telephone so that a dedicated Support
Professional can assist with your request. Please be advised that
contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a
look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
More references:
======================
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263
How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/
I hope the problem will be resolved soon.
Thank you for your time and cooperation!
David Shen
Microsoft Online Partner Support