T
Tom
Hello,
I am currently experiencing alot of PAGE_FAULT_IN_NONE_PAGED_AREA BSODs with
minidumps that refer to ntkrpamp.exe. Replaced the RAM modules so there is
not a RAM fault so what can be causing it?
Heres the WinDBG output:
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 10000050, {e56f9000, 0, 8063e036, 1}
Could not read faulting driver name
Probably caused by : ntkrpamp.exe ( nt!CmpQueryKeyValueData+2d4 )
Followup: MachineOwner
---------
0: kd> !analyze -
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or
it
is pointing at freed memory.
Arguments:
Arg1: e56f9000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8063e036, If non-zero, the instruction address which referenced the
bad memory
address.
Arg4: 00000001, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: e56f9000
FAULTING_IP:
nt!CmpQueryKeyValueData+2d4
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
MM_INTERNAL_CODE: 1
CUSTOMER_CRASH_COUNT: 5
DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: agent.exe
LAST_CONTROL_TRANSFER: from 8062f9f7 to 8063e036
STACK_TEXT:
b4198c38 8062f9f7 e1a83b60 e571c3f4 e55775ac nt!CmpQueryKeyValueData+0x2d4
b4198c9c 8062048a e50acb00 020a001c 7ffdec00 nt!CmQueryValueKey+0xb9
b4198d44 8054086c 000001f4 7ffdebf8 00000002 nt!NtQueryValueKey+0x2cc
b4198d44 7c90eb94 000001f4 7ffdebf8 00000002 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013eee8 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!CmpQueryKeyValueData+2d4
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!CmpQueryKeyValueData+2d4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 45e53f9d
FAILURE_BUCKET_ID: 0x50_nt!CmpQueryKeyValueData+2d4
BUCKET_ID: 0x50_nt!CmpQueryKeyValueData+2d4
Followup: MachineOwner
---------
0: kd> !analyse -v;r;kv;lmtn
No export analyse found
eax=00200004 ebx=e55775b4 ecx=0001f96e edx=00000001 esi=e56f9000 edi=01501a78
eip=8063e036 esp=b4198c1c ebp=b4198c38 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!CmpQueryKeyValueData+0x2d4:
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
es:0023:01501a78=00000000 ds:0023:e56f9000=????????
ChildEBP RetAddr Args to Child
b4198c38 8062f9f7 e1a83b60 e571c3f4 e55775ac nt!CmpQueryKeyValueData+0x2d4
(FPO: [Non-Fpo])
b4198c9c 8062048a e50acb00 020a001c 7ffdec00 nt!CmQueryValueKey+0xb9 (FPO:
[Non-Fpo])
b4198d44 8054086c 000001f4 7ffdebf8 00000002 nt!NtQueryValueKey+0x2cc (FPO:
[Non-Fpo])
b4198d44 7c90eb94 000001f4 7ffdebf8 00000002 nt!KiFastCallEntry+0xfc (FPO:
[0,0] TrapFrame @ b4198d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013eee8 00000000 00000000 00000000 00000000 0x7c90eb94
start end module name
804d7000 806e2000 nt ntkrpamp.exe Wed Feb 28 08:38:53 2007 (45E53F9D)
806e2000 80702d00 hal halmacpi.dll Wed Aug 04 06:59:09 2004 (41107B2D)
b3dc8000 b3e08280 HTTP HTTP.sys Fri Mar 17 00:33:09 2006 (441A03C5)
b4417000 b441a100 vstor2_ws60 vstor2-ws60.sys Mon Apr 09 21:44:20 2007
(461AA5A4)
b45f3000 b45f5d00 vstor2 vstor2.sys Fri Mar 23 17:02:01 2007 (46040809)
b48f3000 b4944480 srv srv.sys Mon Aug 14 11:34:39 2006 (44E051BF)
b55f8000 b56728c0 amon amon.sys Fri May 11 07:22:58 2007 (46440BC2)
b569b000 b5702500 vmx86 vmx86.sys Wed May 02 05:10:13 2007 (46380F25)
b572b000 b5757400 mrxdav mrxdav.sys Wed Aug 04 07:00:49 2004 (41107B91)
b5978000 b5983000 hcmon hcmon.sys Wed May 02 05:39:31 2007 (46381603)
b5aa2000 b5acc180 kmixer kmixer.sys Wed Jun 14 09:47:45 2006 (448FCD31)
b5af0000 b5b04400 wdmaud wdmaud.sys Wed Jun 14 10:00:44 2006 (448FD03C)
b5c55000 b5c63d80 sysaudio sysaudio.sys Wed Aug 04 07:15:54 2004 (41107F1A)
b5ef1000 b5ef4900 ndisuio ndisuio.sys Wed Apr 20 00:54:03 2005 (42659A1B)
b6205000 b621c480 dump_atapi dump_atapi.sys Wed Aug 04 06:59:41 2004
(41107B4D)
b621d000 b6240000 Fastfat Fastfat.SYS Wed Aug 04 07:14:15 2004 (41107EB7)
b6268000 b62d6a00 mrxsmb mrxsmb.sys Fri May 05 10:41:42 2006 (445B1DD6)
b62d7000 b6301a00 rdbss rdbss.sys Fri May 05 10:47:55 2006 (445B1F4B)
b6302000 b632e340 truecrypt truecrypt.sys Thu May 03 20:21:33 2007
(463A363D)
b632f000 b6350d00 afd afd.sys Wed Aug 04 07:14:13 2004 (41107EB5)
b6379000 b63d7ce0 vsdatant vsdatant.sys Fri Mar 09 06:29:37 2007 (45F0FED1)
b63d8000 b640f180 tcpip6 tcpip6.sys Wed Aug 16 10:37:30 2006 (44E2E75A)
b6410000 b6430f00 ipnat ipnat.sys Wed Sep 29 23:28:36 2004 (415B3714)
b6431000 b6458c00 netbt netbt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
b6459000 b64b0d80 tcpip tcpip.sys Thu Apr 20 12:51:47 2006 (444775D3)
b64b1000 b64c3400 ipsec ipsec.sys Wed Aug 04 07:14:27 2004 (41107EC3)
b64f8000 b64fa900 Dxapi Dxapi.sys Fri Aug 17 21:53:19 2001 (3B7D843F)
b6534000 b6557980 portcls portcls.sys Wed Aug 04 07:15:47 2004 (41107F13)
b6558000 b69ee000 RtkHDAud RtkHDAud.sys Thu Dec 20 10:00:00 2007 (476A3D20)
b8afe000 b8b00f00 ws2ifsl ws2ifsl.sys Fri Aug 17 21:55:58 2001 (3B7D84DE)
b8b16000 b8b6ee80 update update.sys Mon Apr 23 11:32:54 2007 (462C8B56)
b8b6f000 b8b91680 ks ks.sys Wed Aug 04 07:15:20 2004 (41107EF8)
b8b92000 b8ba2e00 psched psched.sys Wed Aug 04 07:04:16 2004 (41107C60)
b8ba3000 b8bb9680 ndiswan ndiswan.sys Wed Aug 04 07:14:30 2004 (41107EC6)
b8bba000 b8bf7280 yk51x86 yk51x86.sys Thu Nov 02 16:21:29 2006 (454A1B09)
b8bf8000 b8c1d000 HDAudBus HDAudBus.sys Sat Jan 08 01:07:15 2005 (41DF3243)
b8c1d000 b8c3fe80 USBPORT USBPORT.SYS Wed Aug 04 07:08:34 2004 (41107D62)
b8c40000 b8c53780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 07:07:04 2004 (41107D08)
b8c54000 b9362a00 nv4_mini nv4_mini.sys Tue Oct 09 17:12:37 2007 (470BA875)
b93b3000 b93bb880 Fips Fips.SYS Sat Aug 18 02:31:49 2001 (3B7DC585)
b943a000 b943f480 vmnetbridge vmnetbridge.sys Fri Mar 16 10:06:36 2007
(45FA6C2C)
b9442000 b9446920 AegisP AegisP.sys Tue May 17 21:22:56 2005 (428A52A0)
b946a000 b946e500 watchdog watchdog.sys Wed Aug 04 07:07:32 2004 (41107D24)
b964e000 b9656700 netbios netbios.sys Wed Aug 04 07:03:19 2004 (41107C27)
b965e000 b966cd80 arp1394 arp1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
b966e000 b9676700 wanarp wanarp.sys Wed Aug 04 07:04:57 2004 (41107C89)
b968e000 b9697680 AFS2K AFS2K.SYS Sat Feb 14 23:01:29 2004 (402EA8C9)
b9777000 b9779a00 VMNET VMNET.SYS Fri Mar 16 10:05:31 2007 (45FA6BEB)
b977b000 b977d680 vmnetadapter vmnetadapter.sys Fri Mar 16 10:06:08 2007
(45FA6C10)
b977f000 b9782c80 mssmbios mssmbios.sys Wed Aug 04 07:07:47 2004 (41107D33)
b978b000 b978d580 ndistapi ndistapi.sys Fri Aug 17 21:55:29 2001 (3B7D84C1)
b978f000 b9792700 VMkbd VMkbd.sys Wed May 02 05:52:21 2007 (46381905)
b9793000 b9796080 tunmp tunmp.sys Wed Aug 04 07:03:15 2004 (41107C23)
b9c17000 b9c31580 Mup Mup.sys Wed Aug 04 07:15:20 2004 (41107EF8)
b9c32000 b9c42140 snapman snapman.sys Mon Feb 03 08:42:17 2003 (3E3E2B69)
b9c43000 b9c57000 srescan srescan.sys Wed Oct 17 19:36:24 2007 (47165628)
b9c57000 b9d2b400 SysLang SysLang.sys Sat Jul 28 03:02:57 2007 (46AAA3D1)
b9d2c000 b9d58a80 NDIS NDIS.sys Wed Aug 04 07:14:27 2004 (41107EC3)
b9d59000 b9de5400 Ntfs Ntfs.sys Fri Feb 09 11:10:31 2007 (45CC56A7)
b9de6000 b9dfc780 KSecDD KSecDD.sys Wed Aug 04 06:59:45 2004 (41107B51)
b9dfd000 b9e0ef00 sr sr.sys Wed Aug 04 07:06:22 2004 (41107CDE)
b9e0f000 b9e2e780 fltMgr fltMgr.sys Mon Aug 21 10:14:57 2006 (44E97991)
b9e2f000 b9e46480 atapi atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
b9e47000 b9e65880 ftdisk ftdisk.sys Fri Aug 17 21:52:41 2001 (3B7D8419)
b9e66000 b9e7d800 SCSIPORT SCSIPORT.SYS Wed Aug 04 06:59:39 2004 (41107B4B)
b9f68000 b9f78a80 pci pci.sys Wed Aug 04 07:07:45 2004 (41107D31)
b9f79000 b9fa6d80 ACPI ACPI.sys Wed Aug 04 07:07:35 2004 (41107D27)
ba0a8000 ba0b0c00 isapnp isapnp.sys Fri Aug 17 21:58:01 2001 (3B7D8559)
ba0b8000 ba0c2500 MountMgr MountMgr.sys Wed Aug 04 06:58:29 2004 (41107B05)
ba0c8000 ba0d4c80 VolSnap VolSnap.sys Wed Aug 04 07:00:14 2004 (41107B6E)
ba0d8000 ba0e4300 jraid jraid.sys Thu May 24 11:30:10 2007 (46556932)
ba0e8000 ba0f0e00 disk disk.sys Wed Aug 04 06:59:53 2004 (41107B59)
ba0f8000 ba104200 CLASSPNP CLASSPNP.SYS Wed Aug 04 07:14:26 2004 (41107EC2)
ba108000 ba110b80 PxHelp20 PxHelp20.sys Fri Feb 02 21:23:57 2007 (45C3ABED)
ba118000 ba126e80 ohci1394 ohci1394.sys Wed Aug 04 07:10:05 2004 (41107DBD)
ba128000 ba135000 1394BUS 1394BUS.SYS Wed Aug 04 07:10:03 2004 (41107DBB)
ba138000 ba143580 gagp30kx gagp30kx.sys Wed Aug 04 07:07:43 2004 (41107D2F)
ba168000 ba177180 nic1394 nic1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
ba178000 ba186b80 drmk drmk.sys Wed Aug 04 07:07:54 2004 (41107D3A)
ba268000 ba270d00 intelppm intelppm.sys Wed Aug 04 06:59:19 2004 (41107B37)
ba278000 ba284e00 i8042prt i8042prt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
ba288000 ba294880 rasl2tp rasl2tp.sys Wed Aug 04 07:14:21 2004 (41107EBD)
ba298000 ba2a2200 raspppoe raspppoe.sys Wed Aug 04 07:05:06 2004 (41107C92)
ba2a8000 ba2b3d00 raspptp raspptp.sys Wed Aug 04 07:14:26 2004 (41107EC2)
ba2b8000 ba2c0900 msgpc msgpc.sys Wed Aug 04 07:04:11 2004 (41107C5B)
ba2c8000 ba2d1f00 termdd termdd.sys Wed Aug 04 06:58:52 2004 (41107B1C)
ba2d8000 ba2e1480 NDProxy NDProxy.SYS Fri Aug 17 21:55:30 2001 (3B7D84C2)
ba308000 ba316100 usbhub usbhub.sys Wed Aug 04 07:08:40 2004 (41107D68)
ba328000 ba32e200 PCIIDEX PCIIDEX.SYS Wed Aug 04 06:59:40 2004 (41107B4C)
ba330000 ba334900 PartMgr PartMgr.sys Sat Aug 18 02:32:23 2001 (3B7DC5A7)
ba338000 ba33dd80 SysBoot SysBoot.sys Sat Jul 28 03:02:51 2007 (46AAA3CB)
ba3d8000 ba3dd000 usbuhci usbuhci.sys Wed Aug 04 07:08:34 2004 (41107D62)
ba3e0000 ba3e6800 usbehci usbehci.sys Wed Aug 04 07:08:34 2004 (41107D62)
ba3e8000 ba3e9000 fdc fdc.sys unavailable (00000000)
ba3f0000 ba3f5a00 mouclass mouclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
ba3f8000 ba3fe000 kbdclass kbdclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
ba400000 ba404880 TDI TDI.SYS Wed Aug 04 07:07:47 2004 (41107D33)
ba408000 ba40c580 ptilink ptilink.sys Fri Aug 17 21:49:53 2001 (3B7D8371)
ba410000 ba414080 raspti raspti.sys Fri Aug 17 21:55:32 2001 (3B7D84C4)
ba418000 ba41d000 flpydisk flpydisk.sys Wed Aug 04 06:59:24 2004 (41107B3C)
ba430000 ba436180 HIDPARSE HIDPARSE.SYS Wed Aug 04 07:08:15 2004 (41107D4F)
ba438000 ba43d200 vga vga.sys Wed Aug 04 07:07:06 2004 (41107D0A)
ba440000 ba444a80 Msfs Msfs.SYS Wed Aug 04 07:00:37 2004 (41107B85)
ba448000 ba44f880 Npfs Npfs.SYS Wed Aug 04 07:00:38 2004 (41107B86)
ba450000 ba457180 Ip6Fw Ip6Fw.sys Wed Aug 04 07:00:04 2004 (41107B64)
ba458000 ba45fb80 usbccgp usbccgp.sys Wed Aug 04 07:08:45 2004 (41107D6D)
ba470000 ba476500 usbprint usbprint.sys Wed Aug 04 07:01:23 2004 (41107BB3)
ba478000 ba47e780 USBSTOR USBSTOR.SYS Wed Aug 04 07:08:44 2004 (41107D6C)
ba498000 ba49c780 vmnetuserif vmnetuserif.sys Wed May 02 05:41:19 2007
(4638166F)
ba4b8000 ba4bb000 BOOTVID BOOTVID.dll Fri Aug 17 21:49:09 2001 (3B7D8345)
ba4bc000 ba4bed00 SDbgMsg SDbgMsg.sys Sat Jul 28 03:03:02 2007 (46AAA3D6)
ba4c0000 ba4c3320 Gernuwa Gernuwa.sys Mon Apr 21 18:00:31 2003 (3EA423AF)
ba574000 ba5771c0 cdrbsdrv cdrbsdrv.SYS Mon Mar 08 03:55:49 2004 (404BEEC5)
ba57c000 ba57e820 awlegacy awlegacy.sys Mon Nov 17 23:06:47 2003 (3FB95487)
ba580000 ba582280 rasacd rasacd.sys Fri Aug 17 21:55:39 2001 (3B7D84CB)
ba5a8000 ba5a9b80 kdcom kdcom.dll Fri Aug 17 21:49:10 2001 (3B7D8346)
ba5aa000 ba5ab100 WMILIB WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
ba5ac000 ba5ad500 viaide viaide.sys Wed Aug 04 06:59:42 2004 (41107B4E)
ba5ae000 ba5af580 intelide intelide.sys Wed Aug 04 06:59:40 2004 (41107B4C)
ba5b0000 ba5b1480 speedfan speedfan.sys Sun Sep 24 14:28:47 2006 (4516880F)
ba5f8000 ba5f9100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001
(3B7D878B)
ba610000 ba611100 swenum swenum.sys Wed Aug 04 06:58:41 2004 (41107B11)
ba612000 ba613280 USBD USBD.SYS Fri Aug 17 22:02:58 2001 (3B7D8682)
ba618000 ba619f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 21:49:37 2001 (3B7D8361)
ba61a000 ba61b080 Beep Beep.SYS Fri Aug 17 21:47:33 2001 (3B7D82E5)
ba61c000 ba61dd80 awechomd awechomd.sys Mon Oct 10 19:09:38 2005 (434AAE62)
ba61e000 ba61f080 mnmdd mnmdd.SYS Fri Aug 17 21:57:28 2001 (3B7D8538)
ba620000 ba621080 RDPCDD RDPCDD.sys Fri Aug 17 21:46:56 2001 (3B7D82C0)
ba626000 ba627de0 nod32drv nod32drv.sys Fri May 11 07:23:05 2007 (46440BC9)
ba670000 ba670d00 pciide pciide.sys Fri Aug 17 21:51:49 2001 (3B7D83E5)
ba671000 ba671680 giveio giveio.sys Thu Apr 04 03:33:25 1996 (316334F5)
ba70d000 ba70db80 Null Null.SYS Fri Aug 17 21:47:39 2001 (3B7D82EB)
ba735000 ba735a80 PQNTDrv PQNTDrv.SYS Thu May 06 04:48:39 2004 (4099B597)
ba75c000 ba75cd00 dxgthk dxgthk.sys Fri Aug 17 21:53:12 2001 (3B7D8438)
ba797000 ba797c00 audstub audstub.sys Fri Aug 17 21:59:40 2001 (3B7D85BC)
bf000000 bf011580 dxg dxg.sys Wed Aug 04 07:00:51 2004 (41107B93)
bf012000 bf58f180 nv4_disp nv4_disp.dll Tue Oct 09 17:08:40 2007 (470BA788)
bf800000 bf9c2180 win32k win32k.sys Thu Mar 08 13:47:34 2007 (45F013F6)
bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 08:56:56 2004 (411096C8)
Unloaded modules:
b5c35000 b5c42000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b5c45000 b5c53000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba5da000 ba5dc000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba77b000 ba77c000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b5acd000 b5af0000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba420000 ba427000 VMparport.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
b56ef000 b5703000 parport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b9e7e000 b9f68000 sptd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b960e000 b9619000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b961e000 b962d000 redbook.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b962e000 b9637000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b963e000 b964e000 serial.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba578000 ba57c000 kbdhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba428000 ba42d000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b967e000 b968b000 cdrom.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b9ba7000 b9baa000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
How can I fix this? Should I assume that ntkrpamp.exe is corrupted and try
to restore it from the one on my XP CD or is something else causing it?
Thanks,
Tom
I am currently experiencing alot of PAGE_FAULT_IN_NONE_PAGED_AREA BSODs with
minidumps that refer to ntkrpamp.exe. Replaced the RAM modules so there is
not a RAM fault so what can be causing it?
Heres the WinDBG output:
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 10000050, {e56f9000, 0, 8063e036, 1}
Could not read faulting driver name
Probably caused by : ntkrpamp.exe ( nt!CmpQueryKeyValueData+2d4 )
Followup: MachineOwner
---------
0: kd> !analyze -
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or
it
is pointing at freed memory.
Arguments:
Arg1: e56f9000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8063e036, If non-zero, the instruction address which referenced the
bad memory
address.
Arg4: 00000001, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: e56f9000
FAULTING_IP:
nt!CmpQueryKeyValueData+2d4
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
MM_INTERNAL_CODE: 1
CUSTOMER_CRASH_COUNT: 5
DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: agent.exe
LAST_CONTROL_TRANSFER: from 8062f9f7 to 8063e036
STACK_TEXT:
b4198c38 8062f9f7 e1a83b60 e571c3f4 e55775ac nt!CmpQueryKeyValueData+0x2d4
b4198c9c 8062048a e50acb00 020a001c 7ffdec00 nt!CmQueryValueKey+0xb9
b4198d44 8054086c 000001f4 7ffdebf8 00000002 nt!NtQueryValueKey+0x2cc
b4198d44 7c90eb94 000001f4 7ffdebf8 00000002 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013eee8 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!CmpQueryKeyValueData+2d4
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!CmpQueryKeyValueData+2d4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 45e53f9d
FAILURE_BUCKET_ID: 0x50_nt!CmpQueryKeyValueData+2d4
BUCKET_ID: 0x50_nt!CmpQueryKeyValueData+2d4
Followup: MachineOwner
---------
0: kd> !analyse -v;r;kv;lmtn
No export analyse found
eax=00200004 ebx=e55775b4 ecx=0001f96e edx=00000001 esi=e56f9000 edi=01501a78
eip=8063e036 esp=b4198c1c ebp=b4198c38 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!CmpQueryKeyValueData+0x2d4:
8063e036 f3a5 rep movs dword ptr es:[edi],dword ptr [esi]
es:0023:01501a78=00000000 ds:0023:e56f9000=????????
ChildEBP RetAddr Args to Child
b4198c38 8062f9f7 e1a83b60 e571c3f4 e55775ac nt!CmpQueryKeyValueData+0x2d4
(FPO: [Non-Fpo])
b4198c9c 8062048a e50acb00 020a001c 7ffdec00 nt!CmQueryValueKey+0xb9 (FPO:
[Non-Fpo])
b4198d44 8054086c 000001f4 7ffdebf8 00000002 nt!NtQueryValueKey+0x2cc (FPO:
[Non-Fpo])
b4198d44 7c90eb94 000001f4 7ffdebf8 00000002 nt!KiFastCallEntry+0xfc (FPO:
[0,0] TrapFrame @ b4198d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013eee8 00000000 00000000 00000000 00000000 0x7c90eb94
start end module name
804d7000 806e2000 nt ntkrpamp.exe Wed Feb 28 08:38:53 2007 (45E53F9D)
806e2000 80702d00 hal halmacpi.dll Wed Aug 04 06:59:09 2004 (41107B2D)
b3dc8000 b3e08280 HTTP HTTP.sys Fri Mar 17 00:33:09 2006 (441A03C5)
b4417000 b441a100 vstor2_ws60 vstor2-ws60.sys Mon Apr 09 21:44:20 2007
(461AA5A4)
b45f3000 b45f5d00 vstor2 vstor2.sys Fri Mar 23 17:02:01 2007 (46040809)
b48f3000 b4944480 srv srv.sys Mon Aug 14 11:34:39 2006 (44E051BF)
b55f8000 b56728c0 amon amon.sys Fri May 11 07:22:58 2007 (46440BC2)
b569b000 b5702500 vmx86 vmx86.sys Wed May 02 05:10:13 2007 (46380F25)
b572b000 b5757400 mrxdav mrxdav.sys Wed Aug 04 07:00:49 2004 (41107B91)
b5978000 b5983000 hcmon hcmon.sys Wed May 02 05:39:31 2007 (46381603)
b5aa2000 b5acc180 kmixer kmixer.sys Wed Jun 14 09:47:45 2006 (448FCD31)
b5af0000 b5b04400 wdmaud wdmaud.sys Wed Jun 14 10:00:44 2006 (448FD03C)
b5c55000 b5c63d80 sysaudio sysaudio.sys Wed Aug 04 07:15:54 2004 (41107F1A)
b5ef1000 b5ef4900 ndisuio ndisuio.sys Wed Apr 20 00:54:03 2005 (42659A1B)
b6205000 b621c480 dump_atapi dump_atapi.sys Wed Aug 04 06:59:41 2004
(41107B4D)
b621d000 b6240000 Fastfat Fastfat.SYS Wed Aug 04 07:14:15 2004 (41107EB7)
b6268000 b62d6a00 mrxsmb mrxsmb.sys Fri May 05 10:41:42 2006 (445B1DD6)
b62d7000 b6301a00 rdbss rdbss.sys Fri May 05 10:47:55 2006 (445B1F4B)
b6302000 b632e340 truecrypt truecrypt.sys Thu May 03 20:21:33 2007
(463A363D)
b632f000 b6350d00 afd afd.sys Wed Aug 04 07:14:13 2004 (41107EB5)
b6379000 b63d7ce0 vsdatant vsdatant.sys Fri Mar 09 06:29:37 2007 (45F0FED1)
b63d8000 b640f180 tcpip6 tcpip6.sys Wed Aug 16 10:37:30 2006 (44E2E75A)
b6410000 b6430f00 ipnat ipnat.sys Wed Sep 29 23:28:36 2004 (415B3714)
b6431000 b6458c00 netbt netbt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
b6459000 b64b0d80 tcpip tcpip.sys Thu Apr 20 12:51:47 2006 (444775D3)
b64b1000 b64c3400 ipsec ipsec.sys Wed Aug 04 07:14:27 2004 (41107EC3)
b64f8000 b64fa900 Dxapi Dxapi.sys Fri Aug 17 21:53:19 2001 (3B7D843F)
b6534000 b6557980 portcls portcls.sys Wed Aug 04 07:15:47 2004 (41107F13)
b6558000 b69ee000 RtkHDAud RtkHDAud.sys Thu Dec 20 10:00:00 2007 (476A3D20)
b8afe000 b8b00f00 ws2ifsl ws2ifsl.sys Fri Aug 17 21:55:58 2001 (3B7D84DE)
b8b16000 b8b6ee80 update update.sys Mon Apr 23 11:32:54 2007 (462C8B56)
b8b6f000 b8b91680 ks ks.sys Wed Aug 04 07:15:20 2004 (41107EF8)
b8b92000 b8ba2e00 psched psched.sys Wed Aug 04 07:04:16 2004 (41107C60)
b8ba3000 b8bb9680 ndiswan ndiswan.sys Wed Aug 04 07:14:30 2004 (41107EC6)
b8bba000 b8bf7280 yk51x86 yk51x86.sys Thu Nov 02 16:21:29 2006 (454A1B09)
b8bf8000 b8c1d000 HDAudBus HDAudBus.sys Sat Jan 08 01:07:15 2005 (41DF3243)
b8c1d000 b8c3fe80 USBPORT USBPORT.SYS Wed Aug 04 07:08:34 2004 (41107D62)
b8c40000 b8c53780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 07:07:04 2004 (41107D08)
b8c54000 b9362a00 nv4_mini nv4_mini.sys Tue Oct 09 17:12:37 2007 (470BA875)
b93b3000 b93bb880 Fips Fips.SYS Sat Aug 18 02:31:49 2001 (3B7DC585)
b943a000 b943f480 vmnetbridge vmnetbridge.sys Fri Mar 16 10:06:36 2007
(45FA6C2C)
b9442000 b9446920 AegisP AegisP.sys Tue May 17 21:22:56 2005 (428A52A0)
b946a000 b946e500 watchdog watchdog.sys Wed Aug 04 07:07:32 2004 (41107D24)
b964e000 b9656700 netbios netbios.sys Wed Aug 04 07:03:19 2004 (41107C27)
b965e000 b966cd80 arp1394 arp1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
b966e000 b9676700 wanarp wanarp.sys Wed Aug 04 07:04:57 2004 (41107C89)
b968e000 b9697680 AFS2K AFS2K.SYS Sat Feb 14 23:01:29 2004 (402EA8C9)
b9777000 b9779a00 VMNET VMNET.SYS Fri Mar 16 10:05:31 2007 (45FA6BEB)
b977b000 b977d680 vmnetadapter vmnetadapter.sys Fri Mar 16 10:06:08 2007
(45FA6C10)
b977f000 b9782c80 mssmbios mssmbios.sys Wed Aug 04 07:07:47 2004 (41107D33)
b978b000 b978d580 ndistapi ndistapi.sys Fri Aug 17 21:55:29 2001 (3B7D84C1)
b978f000 b9792700 VMkbd VMkbd.sys Wed May 02 05:52:21 2007 (46381905)
b9793000 b9796080 tunmp tunmp.sys Wed Aug 04 07:03:15 2004 (41107C23)
b9c17000 b9c31580 Mup Mup.sys Wed Aug 04 07:15:20 2004 (41107EF8)
b9c32000 b9c42140 snapman snapman.sys Mon Feb 03 08:42:17 2003 (3E3E2B69)
b9c43000 b9c57000 srescan srescan.sys Wed Oct 17 19:36:24 2007 (47165628)
b9c57000 b9d2b400 SysLang SysLang.sys Sat Jul 28 03:02:57 2007 (46AAA3D1)
b9d2c000 b9d58a80 NDIS NDIS.sys Wed Aug 04 07:14:27 2004 (41107EC3)
b9d59000 b9de5400 Ntfs Ntfs.sys Fri Feb 09 11:10:31 2007 (45CC56A7)
b9de6000 b9dfc780 KSecDD KSecDD.sys Wed Aug 04 06:59:45 2004 (41107B51)
b9dfd000 b9e0ef00 sr sr.sys Wed Aug 04 07:06:22 2004 (41107CDE)
b9e0f000 b9e2e780 fltMgr fltMgr.sys Mon Aug 21 10:14:57 2006 (44E97991)
b9e2f000 b9e46480 atapi atapi.sys Wed Aug 04 06:59:41 2004 (41107B4D)
b9e47000 b9e65880 ftdisk ftdisk.sys Fri Aug 17 21:52:41 2001 (3B7D8419)
b9e66000 b9e7d800 SCSIPORT SCSIPORT.SYS Wed Aug 04 06:59:39 2004 (41107B4B)
b9f68000 b9f78a80 pci pci.sys Wed Aug 04 07:07:45 2004 (41107D31)
b9f79000 b9fa6d80 ACPI ACPI.sys Wed Aug 04 07:07:35 2004 (41107D27)
ba0a8000 ba0b0c00 isapnp isapnp.sys Fri Aug 17 21:58:01 2001 (3B7D8559)
ba0b8000 ba0c2500 MountMgr MountMgr.sys Wed Aug 04 06:58:29 2004 (41107B05)
ba0c8000 ba0d4c80 VolSnap VolSnap.sys Wed Aug 04 07:00:14 2004 (41107B6E)
ba0d8000 ba0e4300 jraid jraid.sys Thu May 24 11:30:10 2007 (46556932)
ba0e8000 ba0f0e00 disk disk.sys Wed Aug 04 06:59:53 2004 (41107B59)
ba0f8000 ba104200 CLASSPNP CLASSPNP.SYS Wed Aug 04 07:14:26 2004 (41107EC2)
ba108000 ba110b80 PxHelp20 PxHelp20.sys Fri Feb 02 21:23:57 2007 (45C3ABED)
ba118000 ba126e80 ohci1394 ohci1394.sys Wed Aug 04 07:10:05 2004 (41107DBD)
ba128000 ba135000 1394BUS 1394BUS.SYS Wed Aug 04 07:10:03 2004 (41107DBB)
ba138000 ba143580 gagp30kx gagp30kx.sys Wed Aug 04 07:07:43 2004 (41107D2F)
ba168000 ba177180 nic1394 nic1394.sys Wed Aug 04 06:58:28 2004 (41107B04)
ba178000 ba186b80 drmk drmk.sys Wed Aug 04 07:07:54 2004 (41107D3A)
ba268000 ba270d00 intelppm intelppm.sys Wed Aug 04 06:59:19 2004 (41107B37)
ba278000 ba284e00 i8042prt i8042prt.sys Wed Aug 04 07:14:36 2004 (41107ECC)
ba288000 ba294880 rasl2tp rasl2tp.sys Wed Aug 04 07:14:21 2004 (41107EBD)
ba298000 ba2a2200 raspppoe raspppoe.sys Wed Aug 04 07:05:06 2004 (41107C92)
ba2a8000 ba2b3d00 raspptp raspptp.sys Wed Aug 04 07:14:26 2004 (41107EC2)
ba2b8000 ba2c0900 msgpc msgpc.sys Wed Aug 04 07:04:11 2004 (41107C5B)
ba2c8000 ba2d1f00 termdd termdd.sys Wed Aug 04 06:58:52 2004 (41107B1C)
ba2d8000 ba2e1480 NDProxy NDProxy.SYS Fri Aug 17 21:55:30 2001 (3B7D84C2)
ba308000 ba316100 usbhub usbhub.sys Wed Aug 04 07:08:40 2004 (41107D68)
ba328000 ba32e200 PCIIDEX PCIIDEX.SYS Wed Aug 04 06:59:40 2004 (41107B4C)
ba330000 ba334900 PartMgr PartMgr.sys Sat Aug 18 02:32:23 2001 (3B7DC5A7)
ba338000 ba33dd80 SysBoot SysBoot.sys Sat Jul 28 03:02:51 2007 (46AAA3CB)
ba3d8000 ba3dd000 usbuhci usbuhci.sys Wed Aug 04 07:08:34 2004 (41107D62)
ba3e0000 ba3e6800 usbehci usbehci.sys Wed Aug 04 07:08:34 2004 (41107D62)
ba3e8000 ba3e9000 fdc fdc.sys unavailable (00000000)
ba3f0000 ba3f5a00 mouclass mouclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
ba3f8000 ba3fe000 kbdclass kbdclass.sys Wed Aug 04 06:58:32 2004 (41107B08)
ba400000 ba404880 TDI TDI.SYS Wed Aug 04 07:07:47 2004 (41107D33)
ba408000 ba40c580 ptilink ptilink.sys Fri Aug 17 21:49:53 2001 (3B7D8371)
ba410000 ba414080 raspti raspti.sys Fri Aug 17 21:55:32 2001 (3B7D84C4)
ba418000 ba41d000 flpydisk flpydisk.sys Wed Aug 04 06:59:24 2004 (41107B3C)
ba430000 ba436180 HIDPARSE HIDPARSE.SYS Wed Aug 04 07:08:15 2004 (41107D4F)
ba438000 ba43d200 vga vga.sys Wed Aug 04 07:07:06 2004 (41107D0A)
ba440000 ba444a80 Msfs Msfs.SYS Wed Aug 04 07:00:37 2004 (41107B85)
ba448000 ba44f880 Npfs Npfs.SYS Wed Aug 04 07:00:38 2004 (41107B86)
ba450000 ba457180 Ip6Fw Ip6Fw.sys Wed Aug 04 07:00:04 2004 (41107B64)
ba458000 ba45fb80 usbccgp usbccgp.sys Wed Aug 04 07:08:45 2004 (41107D6D)
ba470000 ba476500 usbprint usbprint.sys Wed Aug 04 07:01:23 2004 (41107BB3)
ba478000 ba47e780 USBSTOR USBSTOR.SYS Wed Aug 04 07:08:44 2004 (41107D6C)
ba498000 ba49c780 vmnetuserif vmnetuserif.sys Wed May 02 05:41:19 2007
(4638166F)
ba4b8000 ba4bb000 BOOTVID BOOTVID.dll Fri Aug 17 21:49:09 2001 (3B7D8345)
ba4bc000 ba4bed00 SDbgMsg SDbgMsg.sys Sat Jul 28 03:03:02 2007 (46AAA3D6)
ba4c0000 ba4c3320 Gernuwa Gernuwa.sys Mon Apr 21 18:00:31 2003 (3EA423AF)
ba574000 ba5771c0 cdrbsdrv cdrbsdrv.SYS Mon Mar 08 03:55:49 2004 (404BEEC5)
ba57c000 ba57e820 awlegacy awlegacy.sys Mon Nov 17 23:06:47 2003 (3FB95487)
ba580000 ba582280 rasacd rasacd.sys Fri Aug 17 21:55:39 2001 (3B7D84CB)
ba5a8000 ba5a9b80 kdcom kdcom.dll Fri Aug 17 21:49:10 2001 (3B7D8346)
ba5aa000 ba5ab100 WMILIB WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
ba5ac000 ba5ad500 viaide viaide.sys Wed Aug 04 06:59:42 2004 (41107B4E)
ba5ae000 ba5af580 intelide intelide.sys Wed Aug 04 06:59:40 2004 (41107B4C)
ba5b0000 ba5b1480 speedfan speedfan.sys Sun Sep 24 14:28:47 2006 (4516880F)
ba5f8000 ba5f9100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001
(3B7D878B)
ba610000 ba611100 swenum swenum.sys Wed Aug 04 06:58:41 2004 (41107B11)
ba612000 ba613280 USBD USBD.SYS Fri Aug 17 22:02:58 2001 (3B7D8682)
ba618000 ba619f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 21:49:37 2001 (3B7D8361)
ba61a000 ba61b080 Beep Beep.SYS Fri Aug 17 21:47:33 2001 (3B7D82E5)
ba61c000 ba61dd80 awechomd awechomd.sys Mon Oct 10 19:09:38 2005 (434AAE62)
ba61e000 ba61f080 mnmdd mnmdd.SYS Fri Aug 17 21:57:28 2001 (3B7D8538)
ba620000 ba621080 RDPCDD RDPCDD.sys Fri Aug 17 21:46:56 2001 (3B7D82C0)
ba626000 ba627de0 nod32drv nod32drv.sys Fri May 11 07:23:05 2007 (46440BC9)
ba670000 ba670d00 pciide pciide.sys Fri Aug 17 21:51:49 2001 (3B7D83E5)
ba671000 ba671680 giveio giveio.sys Thu Apr 04 03:33:25 1996 (316334F5)
ba70d000 ba70db80 Null Null.SYS Fri Aug 17 21:47:39 2001 (3B7D82EB)
ba735000 ba735a80 PQNTDrv PQNTDrv.SYS Thu May 06 04:48:39 2004 (4099B597)
ba75c000 ba75cd00 dxgthk dxgthk.sys Fri Aug 17 21:53:12 2001 (3B7D8438)
ba797000 ba797c00 audstub audstub.sys Fri Aug 17 21:59:40 2001 (3B7D85BC)
bf000000 bf011580 dxg dxg.sys Wed Aug 04 07:00:51 2004 (41107B93)
bf012000 bf58f180 nv4_disp nv4_disp.dll Tue Oct 09 17:08:40 2007 (470BA788)
bf800000 bf9c2180 win32k win32k.sys Thu Mar 08 13:47:34 2007 (45F013F6)
bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 08:56:56 2004 (411096C8)
Unloaded modules:
b5c35000 b5c42000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b5c45000 b5c53000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba5da000 ba5dc000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba77b000 ba77c000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b5acd000 b5af0000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba420000 ba427000 VMparport.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
b56ef000 b5703000 parport.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b9e7e000 b9f68000 sptd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b960e000 b9619000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b961e000 b962d000 redbook.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b962e000 b9637000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b963e000 b964e000 serial.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba578000 ba57c000 kbdhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ba428000 ba42d000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b967e000 b968b000 cdrom.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b9ba7000 b9baa000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
How can I fix this? Should I assume that ntkrpamp.exe is corrupted and try
to restore it from the one on my XP CD or is something else causing it?
Thanks,
Tom