D
Don717
On my granddaughters laptop she gets BSOD after windows loads. The
initial problem was when searching on internet window would freeze and
she had to power down. She tried system restore, but, she couldn't get
it to run. She then went to safe mode and did a system restore. Then
she started getting the BSOD. Unfortunately she couldn't go back to
previous restore point? Apparently if you do system restore in safe mode
you can't go back to previous restore point.
I am able to start Windows OK in Safe mode. I tried unchecking all (half
at a time) startup programs, but , still get BSOD. Tried system restore
no change. She hasn't installed any programs or hardware recently.
Listed below is error message info:
BCP4: FFFFF80001E94500
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini052710-01.dmp
C:\Users\bruha family\AppData\Local\Temp\WER-89466-0.sysdata.xml
C:\Users\bruha family\AppData\Local\Temp\WERCBC.tmp.version.txt
Appreciate any help on this, she has college classes this afternoon and
she needs her computer.
Win Vista
Dell Inspiron 1545
3GB Ram
64bit
Don
initial problem was when searching on internet window would freeze and
she had to power down. She tried system restore, but, she couldn't get
it to run. She then went to safe mode and did a system restore. Then
she started getting the BSOD. Unfortunately she couldn't go back to
previous restore point? Apparently if you do system restore in safe mode
you can't go back to previous restore point.
I am able to start Windows OK in Safe mode. I tried unchecking all (half
at a time) startup programs, but , still get BSOD. Tried system restore
no change. She hasn't installed any programs or hardware recently.
Listed below is error message info:
BCP4: FFFFF80001E94500
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini052710-01.dmp
C:\Users\bruha family\AppData\Local\Temp\WER-89466-0.sysdata.xml
C:\Users\bruha family\AppData\Local\Temp\WERCBC.tmp.version.txt
Appreciate any help on this, she has college classes this afternoon and
she needs her computer.
Win Vista
Dell Inspiron 1545
3GB Ram
64bit
Don