Hi KIm,
Verry often Internet Explorer errors and problems don't have much to do with IE itself, but rather
with third party internet related software, spy/foistware, or even virus or trojan infections, so
it's a good idea to first try and get those out of the way, or at least rule them out.
A good start would therefore be to scan for spyware:
Download Spybot - Search & Destroy:
http://www.tomcoyote.org/SPYBOT/
After installing, press Online, and search for, put a check mark at, and install all updates.
Now close all browser windows, hit 'Check for Problems', and have SpyBot remove all it finds.
When you've done all that, test your system, and see whether your problem is gone.
If it isn't, go to
http://www.tomcoyote.org/hjt/ , and download Hijack This.
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, and save the log somewhere
Next, go to
http://www.spywareinfo.com/forums/
Sign in, go to the appropriate section, press "new topic", explain your problem, and copy and
paste the contents of the Hijack This log into your new message. You'll get expert assistance in
dealing with your problem.
--
Cheers, Tony
NOTE: Please reply to the group, and not to me personally.
E-mail address is void.
That's just the standard generic Windows error message.
If we are to know *why* you're getting these error messages, we'll need to know a little more than
that.
When you next get the error, please click "details of what this error report contains", and tell
us what the AppName and the ModName are you see listed there.
Then we'll have something to work with.
Also, very often Internet Explorer errors and problems don't have much to do with IE itself, but
rather with third party internet related software, spy/foistware, or even virus or trojan
infections, so it's a good idea to first try and get those out of the way, or at least rule them
out.
A good start would therefore be to scan for spyware:
Download Spybot - Search & Destroy:
http://www.tomcoyote.org/SPYBOT/
After installing, press Online, and search for, put a check mark at, and install all updates.
Now close all browser windows, hit 'Check for Problems', and have SpyBot remove all it finds.
When you've done all that, test your system, and see whether your problem is gone.
If it isn't, go to
http://www.tomcoyote.org/hjt/ , and download Hijack This.
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, and save the log somewhere
Next, go to
http://www.spywareinfo.com/forums/
Sign in, go to the Spyware and Hijackware Removal section, press "new topic", explain your
problem, and copy and paste the contents of the Hijack This log into your new message. You'll get
expert assistance in dealing with your problem.
