-----Original Message-----
Cannot get direct to a website unless I use numeric
address, but doesn't work on all alpha addresses. For
example, cannot go to Google unless I use numeric address,
but can go to other search sites. Use Exployer 6 w/updates.
Hi bilbert .
To resolve the issue you have to delete host files and
temporary internet files and cookies.
Here are the steps to delete host files:1) From the Start
menu on your computer, click Search. (In some versions of
Windows®, you must click Find.)
2) Select All files and folders. (Some versions of Windows
list this option as Files or Folders.)
3) Type "hosts" (without quotation marks) in the file name
box and click Search. (Some versions of Windows list this
as Find Now.)
4) Once you locate the "hosts" file within your Windows or
WINNT directory, right click the file and click Delete.
Note:-- Please delete lmhost file and also all other host
files.
Here are the steps to delete temporary internet files and
cookies:-->
1) Click on Start-Settings and then Control Panel. Then
double click on Internet Options. Then click on General
Tab. Click on Setting.
If Win XP, then 1) Click on Start and then Control Panel.
Then double click on Internet Options. Then click on
General Tab. Click on Setting.
2) Click on View files Click on Edit/Select All. Click
Delete on the keyboard. Click Yes to delete the cookies.
3) Click Delete Files. Now Click on the X button which
will be on the top right hand of the screen in order to
close the Temporary Internet Files.
4) Click on OK. Click on Clear History. Click on Yes when
prompted in order to clear the history. Click on OK.
This is all you need to do .
Please let me know when your issue is fixed.
Email address: (e-mail address removed)
Thank you
James
