Browser won't load

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  • Start date Start date
G

Guest

I have SBC Yahoo Dial up and use IE6 in lieu of the Yahoo browser. I can
connect to the Internet but the browser will not display any web page. I
checked and Norton says I have no virus. Sometimes I get the message "This
page cannot be displayed."
Called SBC Yahoo, stayed online for 1 1/2 hours, and no solution. Suggested
I update modem drive. Did this. No change. Help, please! Thanks.
 
Hi,
Can another browser (Firefox, Mozilla, Opera, etc) display webpages? Can
Outlook Express connect?

[Assuming Windows XP]
Turn on the Windows Firewall (from Control Panel or Security Center) and
disable Norton Internet Security and other third-party security, privacy,
ad-blocking programs to see if one of them is causing this.

Another "XP only" possibility...
From Start> Run enter
ipconfig /flushdns
Then clear the Temporary Internet Files and restart.

Check for malware. Download, update and run Ad-aware, Spybot and (if running
WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Other possibilities at http://inetexplorer.mvps.org/answers/16.html

Hope this helps,
Don
[MS MVP- IE]
 
Thank you for taking time to help me. Tried the things you suggested, nothing
worked so I called a technician who took the computer to his shop. He said
what you suggested was very good and will save him some time.



Don Varnau said:
Hi,
Can another browser (Firefox, Mozilla, Opera, etc) display webpages? Can
Outlook Express connect?

[Assuming Windows XP]
Turn on the Windows Firewall (from Control Panel or Security Center) and
disable Norton Internet Security and other third-party security, privacy,
ad-blocking programs to see if one of them is causing this.

Another "XP only" possibility...
From Start> Run enter
ipconfig /flushdns
Then clear the Temporary Internet Files and restart.

Check for malware. Download, update and run Ad-aware, Spybot and (if running
WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Other possibilities at http://inetexplorer.mvps.org/answers/16.html

Hope this helps,
Don
[MS MVP- IE]


smoky mountain writer said:
I have SBC Yahoo Dial up and use IE6 in lieu of the Yahoo browser. I can
connect to the Internet but the browser will not display any web page. I
checked and Norton says I have no virus. Sometimes I get the message "This
page cannot be displayed."
Called SBC Yahoo, stayed online for 1 1/2 hours, and no solution. Suggested
I update modem drive. Did this. No change. Help, please! Thanks.
Click to expand...
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