Browser will not close down

[John]

Here is the story. I was having problems with pop-ups and
tried several freeware programs, none of which helped. I
also tried some spyware to see if there was something amiss
only to find the spyware had worse pop-ups than the ads
themselves, so, I uninstalled them. Once this was done I
could not close IE6. I reverted back to prior versions (IE
5.5) and ran the program to have it repair itself and the
browser still could not close. I then tried downloading a
new version IE6 and installing it, and the problem still
exists. When IE is open you can not close it. Using Task
Manager it takes 2 attempts to close IE before you get a
message that the software is either busy or not responding
and only then can the task be ended. I tried using Windows
Update, which I had been using and this no longer worked
either. The software for update got hung up. I next tried
downloading Netscape 7.1, and this is working fine.
Although I am perfectly satisfied with Netscape, I would
prefer all the software on my PC was working right. Does
anyone have any ideas? I can't seem to find a way to ask
Microsoft without being thrown all over the place, but
think they would be interested in the problem. After all,
the solution appears to be going to Netscape.

 

[Frank Saunders, MS-MVP]

Here is the story. I was having problems with pop-ups and
tried several freeware programs, none of which helped. I
also tried some spyware to see if there was something amiss
only to find the spyware had worse pop-ups than the ads
themselves, so, I uninstalled them. Once this was done I
could not close IE6. I reverted back to prior versions (IE
5.5) and ran the program to have it repair itself and the
browser still could not close. I then tried downloading a
new version IE6 and installing it, and the problem still
exists. When IE is open you can not close it. Using Task
Manager it takes 2 attempts to close IE before you get a
message that the software is either busy or not responding
and only then can the task be ended. I tried using Windows
Update, which I had been using and this no longer worked
either. The software for update got hung up. I next tried
downloading Netscape 7.1, and this is working fine.
Although I am perfectly satisfied with Netscape, I would
prefer all the software on my PC was working right. Does
anyone have any ideas? I can't seem to find a way to ask
Microsoft without being thrown all over the place, but
think they would be interested in the problem. After all,
the solution appears to be going to Netscape.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Brad]

John, I'm experiencing exactly the same thing. CPU usage
goess to 100% when IE6 wont close. I found that MSN
Explorer is still working OK, it's only IE6 that's died.

 

[Corey]

John and Brad I know what ur going thru exact thing
here!! Hoping for a quick fix,only an amatuer when it
comes to internet though enjoy it throughly.Please post a
fix without having to download heaps of other software
which i think caused the prob to start!!Cheers

 

[Duke]

Well, well ,well... what do you know. The exact same
thing is happening to me.

Went so far as to go into Registry, make it IE =No & re-
installed. Same thing, no change. Still won't close
without task manager.

Unless this is some sort of malicious virus specifically
about IE6, I am at a loss as to what it is.

All this stuff about spybot & Ad aware is ok to a point
but doesn't seem germaine to this discussion.

NEED HELP TOO!!

BTW... switched to Mozilla which is fine, but, of course,
won't work on Microsoft Gaming Zone..... Imagine that!