browser toolbar lockout

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Something has loaded itself on my system, and locked out my access to my
toolbars on Internet Explorer. I can show the toolbars after clicking on the
View menu, but all are grayed out. Additionally, my Address bar, which was
permanently selected, was deselected by this invader.
I am running Norton anti-virus with automatic updates, and it is not
recognizing any viruses. I also run Ad-Aware and its not picking up any
spyware or anything else that I can't quarantine. There are no programs
loaded which could cause the problem, and I have run several utilities to
clean up my system, but nothing touches this problem.
I assume I have registry entries that are causing this, but I am reluctant
to mess areound in there for obvious reasons.
Can anyone help? Thanks
 
Stevie said:
Something has loaded itself on my system, and locked out my access to
my
toolbars on Internet Explorer. I can show the toolbars after clicking
on the
View menu, but all are grayed out. Additionally, my Address bar,
which was permanently selected, was deselected by this invader.
I am running Norton anti-virus with automatic updates, and it is not
recognizing any viruses. I also run Ad-Aware and its not picking up
any
spyware or anything else that I can't quarantine. There are no
programs loaded which could cause the problem, and I have run several
utilities to clean up my system, but nothing touches this problem.
I assume I have registry entries that are causing this, but I am
reluctant to mess areound in there for obvious reasons.
Can anyone help? Thanks
Click to expand...

Go through the following general malware removal steps systematically:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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