browser(s) cannot connect but IM does

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Guest

I recently ran into an issue where my browser(s) and ipod cannot connect to
the internet but my IM does. I tried running without add ons to no avail. Any
suggestions?
 
gt8672 said:
I recently ran into an issue where my browser(s) and ipod cannot connect to
the internet but my IM does. I tried running without add ons to no avail. Any
suggestions?
Click to expand...

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass
 
I recently ran into an issue where my browser(s) and ipod cannot connect to
the internet but my IM does. I tried running without add ons to no avail. Any
suggestions?
Click to expand...

Make sure that you don't have a DNS problem first.
<http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html

Then look for LSP / Winsock corruption. This process requires persistence.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
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