Browser problem.

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Guest

When going on line the operator says I am conncted but the site will not open and I get an error messge saying I have a seeious roblem and to shut down. I called hp and they say it is a browser problem and can be fixed with tech help. Need instructions as have had many op ups and other invasive spyware stuff and cannot gt on line with the computer I have a problem with. Am currently using an older model to try to get help. Please contact me if you have a slution. Thanks.
 
get a firewall and anti virus.
disable 'messenger' in services. ( type 'services.msc') in the run box to
open it.
download adaware from lavasoft.
go to this link..

http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm




Don said:
When going on line the operator says I am conncted but the site will not
Click to expand...
open and I get an error messge saying I have a seeious roblem and to shut
down. I called hp and they say it is a browser problem and can be fixed with
tech help. Need instructions as have had many op ups and other invasive
spyware stuff and cannot gt on line with the computer I have a problem with.
Am currently using an older model to try to get help. Please contact me if
you have a slution. Thanks.
 
Assuming you are running Internet Explorer 6 on the
affected machine, please check out the repair suggestions
here:
http://theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

-----Original Message-----
When going on line the operator says I am conncted but
Click to expand...
the site will not open and I get an error messge saying I
have a seeious roblem and to shut down. I called hp and
they say it is a browser problem and can be fixed with
tech help. Need instructions as have had many op ups and
other invasive spyware stuff and cannot gt on line with
the computer I have a problem with. Am currently using an
older model to try to get help. Please contact me if you
have a slution. Thanks.
 
Don said:
When going on line the operator says I am conncted but the site will
not open and I get an error messge saying I have a seeious roblem and
to shut down. I called hp and they say it is a browser problem and
can be fixed with tech help. Need instructions as have had many op
ups and other invasive spyware stuff and cannot gt on line with the
computer I have a problem with. Am currently using an older model to
try to get help. Please contact me if you have a slution. Thanks.
Click to expand...

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three.)

Spybot Search and Destroy
http://www.safer-networking.net/

Lavasoft AdAware
http://www.lavasoft.de

CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html

Hijack This!
http://mjc1.com/mirror/hjt/

I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard".
- http://www.moosoft.com/
- http://www.javacoolsoftware.com/

The first is a PAY product, but useable for 30 days - it has found and
eliminated problems in the past the others did not. The latter two are
prevention mechanisms. I like SpywareGuard for those with enough processor
to have something running like antivirus software - and it prevents browser
hijacking quite well.


And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
 
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