Dell Dimension 4400
Dell 1800FP Monitor
WinXP Home V/2002 SP1 with all updates
I have the type of problem where one minute everything is ok and then for no
reason something went wrong. I've had no luck in tracking down the problem
with msconfig, regedit or a number of other programs. I hope you understand
what I'm trying to explain. A picture of the screen would show you clearly
but I can't send it through here.
What I see on my screen is as follows:
The color and background picture is the full screen but all active buttons I
have set up have shifted down 1 inch and the top 1 inch is then inactive,
even though the background is still there. I can see this happen during the
boot. The screen is correct during boot but just before it completes
everything is shifted down 1 inch. This indicates Windows has made a change
but I can't track down the change. To make it worse, the Office buttons on
the upper right corner, within this 1 inch dead area, is still active.
Pop-ups can still use this top 1 inch.
It's almost like I have been infected with something but PestPatrol and
Spybot find nothing wrong.
Then to make it even more complicated, IE (or anything like word, explorer,
etc.) all cannot use this top 1 inch even when they have been 'maximized'.
But then if I use the 'full screen' button it fills the whole screen. In
other words, the 'maximize' and 'full screen' are 2 different things. This
also shows there is nothing wrong with the monitor.
Then the final straw is occasionally it shifts everything up and the 1 inch
is dead on the bottom of the screen.
I would appreciate any further suggestions in tracking down this problem.
Frank V.
vze32975 at verizon dot net
