quoted from
http://www.ChicagoTech.net
The browser was unable to retrieve a list of servers from the browser master
SYMPTOMS: 1) Event Viewer System log shows Event id: 8021 and Description:
The browser was unable to retrieve a list of servers from the browser master
<PDC> on the network \device\<protocol_netcard>. 2) Event id: 8032 and
Description: The browser service has failed to retrieve the backup list too
many times on transport of <protocol_netcard>.
This symptom occurs because 1) your computer is a multihomed computer or
using multiple network cards in the same subnet; 2) your computer is a
master browser; 3) Your computer is running the TCP/IP protocol.
Resolutions: find the failed protocol_netcard or use browstat status (from
NT Resource Kit) to find the problem and the card. Then
1) Stop computer browser to prevents the computer from receiving computer
browse lists from other networks.
2) Remove or disable the card.
3) Unbind it from the workstation service.
4) Uncheck Client for MS Networks on the card.
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Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.