Browser disconnects from internet

  • Thread starter Thread starter Jennifer Mendoza
  • Start date Start date
J

Jennifer Mendoza

I just bought a new computer and my Internet Explorer 6
disconnects from the internet. A window pops up and asks
me if I want to work offline or connect again. In
reality, my browser can't disconnect because I have
enternet. I end up reconnecting the browser or close the
window and reopen another window. This has occur more
than once. I'm not a computer wiz, so please help me out.
Thanks a lot and have a nice day.
 
First check this out.

Various Error Messages Caused By MTX or Matrix Virus
The web page you requested is not available offline.
http://support.microsoft.com/?kbid=242191

When you get the message go to a DOS PROMPT and execute

PING www.microsoft.com

Do you get a positive feed back?
If not then you have lost the connection.
Why I do not know. Test with your Internet Provider, make sure that all your
DUN settings are correct.
 
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