Brother MFC-8300 Printing Blank Pages

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G

Guest

Hello,

I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate
64-bit, and XP Professional 32-bit. The printer works just fine in XP,
prints alright and everything, however when I go to print anything from
anywhere in Vista, all I get are blank pages, even printing test pages. I
contacted Brother and they told me I had to contact Microsoft to resolve the
issue. There are no other drivers, aside from the built-in Vista drivers.
Does anyone know how to possibly resolve this issue? Thank you
 
It's a multi-boot PC, and the printer is USB. I checked Brother's website
again, and they posted a notice dated 7/2/07, which is well after I contacted
them. This pdf from their website states a known bug in the Vista 64-bit
Built-in drivers. There is a link to download the replacement drivers. The
link is pasted below. Either way, I downloaded the replacement driver,
reinstalled the printer and now it works just fine.

http://www.brother.com/E-ftp/windowsvista/us.html - Vista News Support Site
http://pub.brother.com/pub/com/pdf/vista/vista64-faq.pdf - Vista Driver
Issue PDF


Alan Morris said:
Is this a multi boot machine or two separate computers?

LPT or USB?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Darkvette said:
Hello,

I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate
64-bit, and XP Professional 32-bit. The printer works just fine in XP,
prints alright and everything, however when I go to print anything from
anywhere in Vista, all I get are blank pages, even printing test pages. I
contacted Brother and they told me I had to contact Microsoft to resolve
the
issue. There are no other drivers, aside from the built-in Vista drivers.
Does anyone know how to possibly resolve this issue? Thank you
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