-------------Grumps said:Is it really that bad at printing and scanning?
I have seen several user reviews, some say it's the dog's, others say it's a
dog (slow scanning, poor prints with banding, copying doesn't work with all
zoom settings, etc).
Brother had a terrible run with printheads for a while, the design was at bestBill Martin said:-------------
I had a Brother MFC3420. As an office user I was happy with it. The colors it
printed were a bit pale, but since I wasn't doing photos anyhow it didn't
matter.
What upset about it though was that I had it a relatively short time (a year
maybe?) when the color print head died. With a straight face they wanted more
to replace the head (which easily snapped out) than to sell me a new printer.
At that point I decided to only buy ink-jets where the heads are attached to
the
cartridge, not ones that are permanently mounted in the printer.
YMMV...
Bill
------------------Tony said:Brother had a terrible run with printheads for a while, the design was at best
questionable. I believe they have fixed it now. But for anybody who gets a
printhead failure with a Brother inkjet be aware that they will probably
replace the printhead under warranty if the printer is 18-24 months old. They
do not advertise this, and I believe that this would be a recall situation in
some other industries but give it a go if you have the problem. The failure is
often but not always accompanied by a "Machine Error 41" message on
multifunction Brother printers. Google for "Brother Error 41" for much more
information.
Tony
Bill Martin said:------------------
All I can say is that their repair shop kept that little tidbit to themselves.
They saved themselves $20 or whatever and lost a customer for life.
Bill