HP Compaq NX6125 laptop running XP Pro SP2 and MS Office Pro (Word 2002)
Brother Multifunction Printer DCP 310 CN (now running on original driver having tried the latest from the Brother website).
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The printer stalls after sending print command, the print queue contains two jobs and the first in the queue says "deleting". I then have to cancel all prints in the queue.
The only way to sucsessfully print is to bypass the spooler by printing direct to printer. Howver then only one copy prints even if multiple copies are requested.
Windows XP and MS Office are fully patched with latest SP's and patches from windowsupdate.com
My old laptop was XP home and I was able to print to the same Brother printer OK with that.
If anyone has any ideas I'd be very gratefull!!!
Cheers
Brother Multifunction Printer DCP 310 CN (now running on original driver having tried the latest from the Brother website).
---------------------------------------
The printer stalls after sending print command, the print queue contains two jobs and the first in the queue says "deleting". I then have to cancel all prints in the queue.
The only way to sucsessfully print is to bypass the spooler by printing direct to printer. Howver then only one copy prints even if multiple copies are requested.
Windows XP and MS Office are fully patched with latest SP's and patches from windowsupdate.com
My old laptop was XP home and I was able to print to the same Brother printer OK with that.
If anyone has any ideas I'd be very gratefull!!!
Cheers