broadband

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123xxxxx

i have a 512k line adsl i want to upgrade to 1Mb line, my isp are saying
that i need to be within 3.5km line distance as oppose to actual distance
are they winding me up or what??
 
123xxxxx said:
i have a 512k line adsl i want to upgrade to 1Mb line, my isp are saying
that i need to be within 3.5km line distance as oppose to actual distance
are they winding me up or what??
Click to expand...

The longer the phone line, the slower the speed.

Real line distance is the actual number of meters the line is. The line has
to go along streets and such until it gets to the central office; it's not
as the crow flies.

Bearman
 
123xxxxx said:
well am i near the exchange by having adsl already or do i have to be nearer
Click to expand...

ADSL just means that your receive speed is different (faster) than your send
speed. If you are on the edge of receivability with 512K, you might not be
able to bump the speed to 1Mbps. Maybe you could consider cable.

Bearman
 
well am i near the exchange by having adsl already or do i have to be nearer
Click to expand...

It would seem that they've already told you as much, or do you think
they're plotting to keep your line slow? <g>

If your ISP isn't the telco itself, contact the telco and see what they
have to say.
 
telco who are they
its btopenworld from uk
and no i cant do cable just circumstances im afraid
 
and they said that i need to be within that distance, i am sure that i am
otherwise i wouldnt have broadband already for nearly two years
 
123xxxxx said:
and they said that i need to be within that distance, i am sure that i am
otherwise i wouldnt have broadband already for nearly two years
Click to expand...
Copper lines will only handle so much traffic, longer lines decrease the
amount that can be carried. Part of the problem is that boosters must be
used to maintain signal strength and the digital signal is changed to analog
and can't be changed back.
 
and they said that i need to be within that distance, i am sure that i am
otherwise i wouldnt have broadband already for nearly two years
Click to expand...

Well if you're SURE you are close enough, call back and get a second
"opinion" from someone else.

I don't understand though, why you're thinking that being close enough for
512K implies that you're close enough for anything more?
 
and they said that i need to be within that distance, i am sure that i am
otherwise i wouldnt have broadband already for nearly two years
Click to expand...
you got to be closer for 1Mb, I can get 512, but not 1MB,not that I am
worried.
I know someone who got one MB and it do not seem that much faster than
my 512.
In fact at the end of his contract, he is going back to 512 as it is
cheaper
 
Well if you're SURE you are close enough, call back and get a second
"opinion" from someone else.

I don't understand though, why you're thinking that being close enough for
512K implies that you're close enough for anything more?
Click to expand...

Because no one have explained that you need to be closer for a faster
speed.
still, he is not missing much, from what I see.
 
kony the phone company in the uk has a monopoly over the phone line
therefore not bothered to upgrade the line, as i think there isnt enough
demand for the 1mb, sufficient for the 512k thats why theyre not bothered
over about upgrading my area, just where they think there will be demand
mainly the rich areas
i have gone for second opinion but they cant do anything bout it
i think theyre waiting for the new generation of dsl i think is called sdsl
as in symmetrical dsl
 
to top it up they try add insult to injury by try offering another line in
order to get "this 1mb line"
 
to top it up they try add insult to injury by try offering another line in
order to get "this 1mb line"
Click to expand...

I wouldn't worry about it too much, quite a bit of the time the bottleneck
on a 1Mb line is at the other end or in-between. My broadband far exceeds
1Mb but I'd gladly give up half of the download speed for double the
upload.
 
is it true they can install boosters for the 1mb service if so why havent
they installed that on the exchange then??
 
The signal boosters are installed on the phone lines themselves, away from
the exchanges. The distance limitation is a function of the number of
boosters between the exchange and the customer.
 
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