Broadband loses connection

[BourneSupreme]

I am using virgin broadband and after every 20 minutes or so, it will lose connection. When I log off and log back on again, its working fine.

However, it is becoming quite irritating.

It started when i began using my mate's pc.

So could it be something on the pc that interrupts the connection or is this is a Virgin issue?

 

[Anon_F]

Is this ADSL (Telephone Line) or Cable?
If it's ADSL then it's a Virgin problem!!

 

[BourneSupreme]

My connection comes through the set top box

 

[Abarbarian]

They are probably checking on what you are doing. Virgin likes to pry.

 

[BourneSupreme]

They are probably checking on what you are doing. Virgin likes to pry.

Lol

why would they have to disconnect me to do that?

 

[Ian]

Is the set top box wireless? Also, when you say you are using your mates PC, is yours still connected to the same network?

 

[Abarbarian]

Lol

why would they have to disconnect me to do that?

To show you what could happen if you don't toe the line.

 

[TriplexDread]

It sounds to me like you may have been cloned. If your connection is dropping out constantly then your either using a cloned modem or ahve been cloned.

Before you take this any further I suggest you take it up with your Friend my Friend

Of course it could be a completely different problem and then you will need to contact VM

Check all connections to and from the box. Make sure if your on a wireless connection that the router is NOT near any heatsource ie a radiator or even placed ontop of the VM StB