Both printers not working with Win XP

  • Thread starter Thread starter Michel
  • Start date Start date
M

Michel

On my HP Laserjet MP, it prints a document with a "stack
error" on it, although my computer have lots of memory
available. For my Canon Multipass F50, you can see the
print job, but it never print; and, according to the
status monitor, there's no problem at all.

I'd tried to reinstall both drivers, but the same
problems occur. What should I do next ?
 
On the HP Laserjet, a Stack error usually means a Postscript error. If the
error has something to do with memory, it's the memory installed on the
printer not your computer. Make sure that the printer driver settings match
what is physically installed on the printer.

If the error persists attempt to break the document is smaller pieces and
see if it will print. If it will, you probably need additional memory on
the printer for these documents.


Not sure on the Canon issue

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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