both printer stopped printing ???

  • Thread starter Thread starter AKA gray asphalt
  • Start date Start date
A

AKA gray asphalt

A friend replaced the ink cartridges on two printers
and they both are printing blank pages. She says she
took the protective strips of plastic off. What else
could it be?

HP Digital Copier 610
Epson Stylus CX5400

Thanks, : -)
 
A friend replaced the ink cartridges on two printers
and they both are printing blank pages. She says she
took the protective strips of plastic off. What else
could it be?
Click to expand...

If they are both on the same USB (or the same port if
parallel, network, or serial) it could be the port.
Any response from the printers to indicate that they
are receiving data? Epsons flash their power light
when they are busy or receiving data.
 
From Office Max but she threw the packages away.
These are 8 cartridges on two printers.
 
AKA gray asphalt said:
From Office Max but she threw the packages away.
These are 8 cartridges on two printers.
Click to expand...

The source of the cartridges is irrelevant unless any of them are defective and
need to be returned. Does she have the cartridges she took out? Why were all of
them replaced at the same time.....in other words were the printers still
printing with the original cartridges installed? If they were still printing
with the old cartridges then put them back and see what happens.
If all is OK then either the new cartridges were incorrectly installed or she
has an unusual coincidence (more than one bad cartridge)....my guess in that
case is incorrect installation.
If the same problem occurs with the old cartridges installed then there may be
a PC hardware fault (perhaps a port failure) or some sort of driver corruption
in which case I would uninstall both printers, reboot and reinstall one printer
only and see what happens.
Tony
 
The paper feeds but there is no ink on the paper.
Click to expand...

Does the epson flash it's green power light as you send a print?
Feeding paper can be triggered when the printer sees a connection,
it does not necessarily mean it's receiving data.
If it is receiving data then the only common factor is the cartridges,
which appear from a previous post, to be from the same supplier.
It could be a wrong (for the printer) ink formulation, causing the
residue of the previous ink, still in the printer, to gel and block the
jets.
Other possibilities are an air lock from incorrect procedure when
changing the cartridges, the cartridges are remanufactured and
the cartridge chip hasn't been reset or is faulty (my printer goes
dead when the empty cartridge light comes on solid), or
an interface problem. Only thing you could try is another PC.
WinXP recognises most printers.
If both printers use the same cable, moved from printer to
printer, you could try another cable.
 
The source of the cartridges is irrelevant unless any of them are
defective and
need to be returned. Does she have the cartridges she took out? Why were
all of
them replaced at the same time.....in other words were the printers still
printing with the original cartridges installed? If they were still
printing
with the old cartridges then put them back and see what happens.
If all is OK then either the new cartridges were incorrectly installed or
she
has an unusual coincidence (more than one bad cartridge)....my guess in
that
case is incorrect installation.
If the same problem occurs with the old cartridges installed then there
may be
a PC hardware fault (perhaps a port failure) or some sort of driver
corruption
in which case I would uninstall both printers, reboot and reinstall one
printer
only and see what happens.
Tony
Click to expand...

Like Tony, I wonder why all 8 carts needed changing at the same time. Had
the printers been lying unused for a while? If so the heads could be full
of dried up ink.

Roy G
 
Tony said:
Right, I make squillions of dollars per year from trying to help here
(I don't think); how much do you earn by running interference, lying,
abusing people, changing other's posts, deliberately confusing the
innocent who ask for help and generally behaving like a badly made
cardboard replica of an incompetent troll?
At least I have some knowledge of the subjects I respond to, you
clearly do not. Tony
Click to expand...




Measekite makes up for his total lack of knowledge and actual help by posting
some words in really big letters. That is his area of expertise, not printer
help. Isn't there a fonts group for people fixated with letters and point sizes?
Gary.
 
measekite said:
YOU CANNOT RELY ON SOMEONE WHO IS IN DA PRINTER BUSINESS
Click to expand...

Right, I make squillions of dollars per year from trying to help here (I don't
think); how much do you earn by running interference, lying, abusing people,
changing other's posts, deliberately confusing the innocent who ask for help
and generally behaving like a badly made cardboard replica of an incompetent
troll?
At least I have some knowledge of the subjects I respond to, you clearly do not.
Tony
 
Tony said:
Right, I make squillions of dollars per year from trying to help here (I don't
think); how much do you earn by running interference, lying, abusing people,
changing other's posts, deliberately confusing the innocent who ask for help
and generally behaving like a badly made cardboard replica of an incompetent
troll?
At least I have some knowledge of the subjects I respond to, you clearly do not.
Tony
Click to expand...
Are you just as amazed as I am at just how ****ing dumb measershithead
is? No one in my entire office can believe this loser continues to post
the same old shit day in and day out. He really doesn't get it does he?
The topper is...he's proud of it! Now that's real dug in, down home
stupidity. You usually only find that degree of ignorance amongst
mentally deranged individuals.
Well if the shoe fits...wear it!
He does.
Frank
 
Gary Shannon said:
Measekite makes up for his total lack of knowledge and actual help by posting
some words in really big letters. That is his area of expertise, not printer
help. Isn't there a fonts group for people fixated with letters and point
sizes?
Gary.
Click to expand...

Gary
Not sure but there is alt.idiot, alt.morons, alt.utter.fools,
alt.usenet.retards, alt.dunderheaded-dolts, alt.lunatics and no doubt many more
appropriate newsgroups for someone who has not yet leaned to write in small
letters. Maybe his problem is lack of size?
P.S. How's your printer, I need to make some more money :-)
Tony
 
snipped

YOU CANNOT RELY ON SOMEONE WHO IS IN DA PRINTER BUSINESS
Click to expand...

Based upon MK's bizarre reasoning one should never depend upon an ASE
Certified Technician for automotive repair advice, or let an M.D. provide a
medical diagnosis, or have an architect design a skyscraper, or have any
qualified person use their knowledge, skills and abilities in their field of
expertise.

Then who would be the one for Measekite rely upon? His therapist (obviously
not a good choice since in the case of Measekite the therapist is a complete
failure)? Maybe Measekite's probation officer? Or one of his playmates (if
he can get them away from their skateboards long enough)? Maybe MK's mommy
could offer advice while changing his diapers. Or maybe MK could go down to
Fry's and ask the latest new hire what their professional opinion would be -
after all the three days on the job must have really equipped them to answer
any question better than "Someone in DA business". One thing is certain
however, the absolute worst choice for advice about printers would be
Measekite himself. Any of the above would have far more ability and skills
with printers than Measekite.
--
Ron





 
Tony said:
Gary
Not sure but there is alt.idiot, alt.morons, alt.utter.fools,
alt.usenet.retards, alt.dunderheaded-dolts, alt.lunatics and no doubt many more
appropriate newsgroups for someone who has not yet leaned to write in small
letters. Maybe his problem is lack of size?
P.S. How's your printer, I need to make some more money :-)
Tony
Click to expand...

hehehehe...good one Tony! :-)
Frank
 
YOU CANNOT RELY ON SOMEONE WHO IS IN DA PRINTER BUSINESS
Click to expand...
Such as Canon, Epson, HP?
Better to rely on a completely unexperienced dumass, then there is no
bias, such as experience or knowledge!
 
Have her email me at:
e-printerhelp(at)mvps(dot)org

(at) = @
(dot) = .

for help with the Epson printer

Art
 
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