Booting from XP CD - drives not recognized

  • Thread starter Thread starter Brightbelt
  • Start date Start date
B

Brightbelt

Hi -
I did the former post "Problem reformatting C: to reinstall XP" (that's
XP Pro sp2). I'm doing this new post because I've advanced to the right
area now but here's what's happening. I am booting from my Windows XP Pro
CD, but then when I get to where I can choose to install XP, it tells me
that it recognizes no hard drives. I appreciate any help anyone could offer
.....again,...Thanks,...Frank
 
Hi -
To respond to Galen, and others, here's my software conflict in case
there's still some hope: I'm using a Microboards, HP DX-2 Disc Publisher.
It's a great machine that burns AND labels 2 CDs (with on-CD printing) or
DVDs at once. You can even load and set it to do 100 CDs and walk away. It
will stack 100 finished CDs for you. (I'm starting a music publishing/record
company).
Basically, this is about CD burning problems and having skips and starts
on CDs burnt by the DX-2. My main process is burning from a disc image I've
created with the DX-2. Also, you should know how the machine is set up. It
has both a USB connection to the computer and an 800 firewire connection. A
PCI card that gives you the 800 firewire plugin comes with the machine and I
installed that with no problem. SO,....here's what Already I've done to
troubleshoot the problem:

1. I have defragmented both hard drives. (I have a C: drive for systems and
software and a D: drive for data)
2. I have moved the 800 Firewire PCI card to the highest slot to be as close
to the CPU as possible.
3. I have tried changing to the other, second firewire plug on the same PCI
card.
4. I have removed any and all other CD/DVD burning programs (I removed both
Nero and 2 versions of Roxio) in Add/Remove.
5. I've removed any other Software programs I don't need in Add/Remove.
6. I've removed all other asseccories from the computer that might cause
conflicts: I've removed my external hard drive and its driver, my scanner,
my other regular 7350 Photosmart HP printer, and my usb hub.
7. I've updated the firmware for both drives in the DX-2.
8. I've re-updated the firmware for both drives in the DX-2.
9. I've set my AVG 7.1 Anti-Virus program to exclude the DX-2 drives from
anti-virus scanning.
10. I've removed the Disc Publisher burning software (called Zulu2) and
reinstalled it.
11. I've tried redoing another, new Disc Image.
12. I've tried using other media (Sony CDs). In general, I'm using Taiyo
Yuden CDs, which are top of the line.

It may help to know that often (but not always), when I'm burning a CD, I'll
hear a "gluck, gluck" sound like you hear when you plug or unplug a usb cord
to a computer while it is still on. And of course, I'm not doing anything or
plugging in anything when I hear this "gluck, gluck" sound. Also, this is
not a conclusive test of whether the burning process is ok or not. Just
because I don't hear that sound on a round of burning does not mean the CD
burned successfully.
This is all I can think of for now. I hope you guys can help me out
somehow. Many Thanks !! Frank Bright

www.frankbright.com
 
2. I have moved the 800 Firewire PCI card to the highest slot to be as close
to the CPU as possible.
and

It may help to know that often (but not always), when I'm burning a CD, I'll
hear a "gluck, gluck" sound like you hear when you plug or unplug a usb cord
to a computer while it is still on.
Click to expand...

Sorry for the snippage but was just browsing this thread. Two thoughts came
up while reading:

1) Put the card at least one slot away from the display adapter.
2) The noise may be occuring because some devices are "disconnecting" due
to current power option settings. Things to try: Turn off power options
altogether (at least while burning) OR at least go into properties for the
drives, card and controller and dis-allow standby for these devices.
 
Hi, Frank.

The usual reason for Setup not recognizing your HDs is that they are not
"plain vanilla" IDE drives and you need to load drivers for them. This can
happen with SCSI drives, or SATA, or even IDE drives plugged into a PCI
card, such as a Promise or HighPoint controller. If you are trying to boot
from such a drive, you need to get drivers for it onto a floppy diskette.
Then boot from the WinXP CD and watch for the invitation, early in Setup, to
Press F6 to install mass storage drivers, or some such message. Press F6
and wait while it seems nothing happened and Setup continues to copy files.
When it finally stops, there should be instructions onscreen for how to use
the floppy to install the drivers.

Even with plain IDE drives, you must be sure they are enabled in the BIOS.

After that, Setup should be able to see your hard drives.

RC
 
Ok R.C. Thanks for that explanation. I do have SATA drives, so I guess I'll
need to copy their drivers onto a floppy like you said. And that is if I do
choose to do that option. I may try to do the repair/reinstall for XP first
if I get to that point.
Also Thanks Sharon. I'm still open to more ideas, if anybody has some.
....Frank
 
OK, Please keep with me if you all can !! I'm trying now to do a Windows XP
Repair Install. I got my hard disk driver disks and made Floppy diskettes
thru their setup interface. One the first round when booting with the XP CD,
I got to the part that said 'put driver Diskette into drive A:'. But when I
pressed Enter, it said "File 'Txtsetup.oem' could not be found".
So I even searched my computer for that file and copied it to my floppy
and tried again. Then, it said something else was wrong which I can't
remember. So I'm stuck. My computer does not seem to want to recognize my
hard drives.
I appreciate any follow-thru help you all could offer. Thanks,...Frank
 
Hi, Frank.

Try putting the floppy diskette in the drive BEFORE you boot from the CD. I
haven't had this problem myself, but others have reported that this makes
the difference.

RC
 
That's a good suggestion RC. I tried that and I still get a message that
"File 'Txtsetup.oem' cannot be found". I'm still open to any ideas.
Thanks,...Frank
 
In Brightbelt had this to say:

My reply is at the bottom of your sent message:
That's a good suggestion RC. I tried that and I still get a message
that "File 'Txtsetup.oem' cannot be found". I'm still open to any
ideas. Thanks,...Frank
Click to expand...

A gander around the 'net makes me wonder... Have you been to the drive
maker's site and downloaded their newest copy of their SATA drivers for
floppy installation? I think that'd be where I'd start looking personally.
Other than that... Sharon had some good advice to try. I'd also absolutely
INSIST that this was a dedicated PC with no network connection and as few
devices as possible. I'm not familiar with the appliance but the use of
firewire AND USB is sketchy at best. Are they both hooked up at the same
time? Do they NEED to be??? That seems, shall we say, a wee bit odd to me.

One of the more important things that Sharon touched on was the power issue
in that the device could be set to allow it to be powered down to save power
when the PC is not in use. The device manager > properties on the device >
advanced tab (usually) should give you more information on that. I'd
definitely check there...

Additionally, you mentioned a software conflict? This seems to be more
hardware related. Have you gone to the OEM for support at all? Did they give
you the run-around and tell you it was an OS issue and that reformatting
your PC would fix it?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes
 
Hey Galen -
Yes the USB and the Firewire (remember it's a firewire 800 that comes
with its own pci card etc) have to be plugged in at the same time. This DX-2
is HP Technology with Microboards Co - both very reputable, so there's
nothing scetchy about it I assure you. One of my father's Computer Tech
Supervisors (and his is a large company with lots of computers) runs a DX-2
on one of his computers.
I did mention that I've removed every unnecessary device from the
computer. The only thing that could be construed as somewhat extraneous are
my bose computer speakers. But that's a thought so I will remove them. You
never know.
I did go into the power management and turned off any and all aspects of
sleeping, hibernation and standby and pretty much set everything to
'nothing'. As for going into the device manager to the advanced tab, I'm
unclear as to what I would really do there.
I will go and download the latest drives for my hard disks. That's a
clear, sensible suggestion, but is it JUST the driver files that I need ? I
ask this because I've tried manually copying just the driver files from the
device manager properties area and the computer didn't seem to acknowledge
them clearly.
Hang with me if you can. I appreciate your suggestions and your help.
Thanks,...Frank
 
I did go into the power management and turned off any and all aspects of
sleeping, hibernation and standby and pretty much set everything to
'nothing'. As for going into the device manager to the advanced tab, I'm
unclear as to what I would really do there.
Click to expand...

Regarding your power settings: I brought up disabling these only in light
of the long burn jobs that you mentioned. Theoretically there should be no
standby since devices are busy but since you have drives hinged off of USB
and PCI cards, those things may be going into standby and causing the burns
to fail.

For installing XP, you may want to leave hibernate/standby enabled in BIOS
- so that XP installs with those options. Once XP is installed, disable
them if they are hindering your work. It's easier to disable than it is to
add this back later if you decide you want it. For example, when the system
is not busy burning CDs for you, you may want to use standby.

If you do not enable them during XP installation, XP is likely to install
the "standard pc" HAL and leave you with no standby/hibernate options. It
may be impossible to reinstate those options without reinstalling XP yet
again. On the other hand, if you never use standby/hibernate on a desktop
system, then there's nothing wrong with totally disabling this. Your
choice. (Personally, I install XP so that standby is an option but
truthfully, I've yet to use it on my desktop.)

Hope I haven't confused the issue for you. I was really referring to your
CD burning problems more than your installation issues when I brought up
the power options.
 
In Sharon F had this to say:

My reply is at the bottom of your sent message:
Regarding your power settings: I brought up disabling these only in
light of the long burn jobs that you mentioned. Theoretically there
should be no standby since devices are busy but since you have drives
hinged off of USB and PCI cards, those things may be going into
standby and causing the burns to fail.

For installing XP, you may want to leave hibernate/standby enabled in
BIOS - so that XP installs with those options. Once XP is installed,
disable them if they are hindering your work. It's easier to disable
than it is to add this back later if you decide you want it. For
example, when the system is not busy burning CDs for you, you may
want to use standby.

If you do not enable them during XP installation, XP is likely to
install the "standard pc" HAL and leave you with no standby/hibernate
options. It may be impossible to reinstate those options without
reinstalling XP yet again. On the other hand, if you never use
standby/hibernate on a desktop system, then there's nothing wrong
with totally disabling this. Your choice. (Personally, I install XP
so that standby is an option but truthfully, I've yet to use it on my
desktop.)

Hope I haven't confused the issue for you. I was really referring to
your CD burning problems more than your installation issues when I
brought up the power options.
Click to expand...

And no reply from the OP... I was interested in following this one through.
<g> I like the odd ones.

Start
Run
"devmgmt.msc" without the quotes
(I'm a keyboarder not a mouser so bear with me but think of it as a
shortcut)
Find your device - it might be in a few places???
Highlight it
Select properties
Power Management tab (usually) if it's there
Set it to NOT allow it to disable or shutdown the device to save power

That'd be the ticket to doing that. IOW Sharon's advice to check the power
is the most rational base point for TSing this issue.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes
 
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