Boot Problem

  • Thread starter Thread starter jg2005
  • Start date Start date
J

jg2005

Hello

I have a HP nx9010 notebook (P4, 2.4 Ghz, 256 MB RAM, 40 GB HDD with
about 3 - 4 GB free) running Windows XP Professional SP2 with all
updates.

Suddenly it won't boot - gets to the "Windows is starting" bit and
stops. Have left it for up to an hour but it never goes any further.
Have started in Safe Mode but the same thing happens. I have the
original Windows CD that came with the HP. It had been working fine
until just now and there has been nothing new put on it except for
anti virus updates (CA) and whatever Windows Updates have been
recently auto added.

Wondering if someone would have any hints or help on this problem? I'm
not very experienced at all in fixing computers & my manual doesn't
seem to have any help.

Thanks
Gary
 
What happens if you boot with only keyboard, mouse and monitor
connected?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
One of the first things you should do with that computer is to double your
memory size.
 
One of the first things you should do with that computer is to double your
memory size.
Click to expand...


Two points:

1. How much memory someone needs for acceptable performance with
Windows XP depends on what apps he runs. Although some people need
512MB, others can find 256MB perfectly acceptable.

2. Not having enough memory can adversely affect performance. But it
won't cause an inability to boot. From the little information he's
provided, I don't know what his problem is caused by, but his
inability to boot is certainly not the result of having insufficient
memory.
 
Don't bet on it. I experienced that failure. (Not on my system, but
another). Contrary to popular belief, virtual memory does have its limits.
 
Two points:

1. How much memory someone needs for acceptable performance with
Windows XP depends on what apps he runs. Although some people need
512MB, others can find 256MB perfectly acceptable.

2. Not having enough memory can adversely affect performance. But it
won't cause an inability to boot. From the little information he's
provided, I don't know what his problem is caused by, but his
inability to boot is certainly not the result of having insufficient
memory.
Click to expand...

Thanks for your reply. I am wondering what other information I can
provide to help? Thanks again.
 
hi, i would say that it is not a memory problem. low memory affects the speed
at which things happen but will not stop it from booting. When windows boots
it loads up lots of different boot files. these can become corrupted by
downloads, viruses, all sorts of things. this sounds like a possible problem
for you. if you have the original installation cd pop it in the cd drive
restart the computer and boot from it ( you may need to enable cd drive to a
higher boot position in BIOS setup to boot from it ) when it loads (takes a
while) press R to do a repair on windows, this will repair any faults on your
o/s and hopefully enable you to boot. HOWEVER YOU CAN SOMETIMES (RARELY) LOSE
DATA FROM A REPAIR SO DONT DO IT IF YOU HAVE IMPORTANT DATA. Matt320
 
'Unknown' wrote:
| Don't bet on it. I experienced that failure. (Not on my system, but
| another). Contrary to popular belief, virtual memory does have its limits.
_____

I agree with Ken Blake, 256 MByte installed RAM is not going to cause a
failure to load Windows XP. Nor be the cause of any problems rather than
drive thrashing and slooow performance with multiple tasks or memory intense
tasks (Photoshop, for example.)

Phil Weldon

| Don't bet on it. I experienced that failure. (Not on my system, but
| another). Contrary to popular belief, virtual memory does have its limits.
| | > On Wed, 1 Aug 2007 09:56:19 -0500, "Unknown" <[email protected]>
| > wrote:
| >
| >> One of the first things you should do with that computer is to double
| >> your
| >> memory size.
| >
| >
| > Two points:
| >
| > 1. How much memory someone needs for acceptable performance with
| > Windows XP depends on what apps he runs. Although some people need
| > 512MB, others can find 256MB perfectly acceptable.
| >
| > 2. Not having enough memory can adversely affect performance. But it
| > won't cause an inability to boot. From the little information he's
| > provided, I don't know what his problem is caused by, but his
| > inability to boot is certainly not the result of having insufficient
| > memory.
| >
| >
| >
| >> | >> > Hello
| >> >
| >> > I have a HP nx9010 notebook (P4, 2.4 Ghz, 256 MB RAM, 40 GB HDD with
| >> > about 3 - 4 GB free) running Windows XP Professional SP2 with all
| >> > updates.
| >> >
| >> > Suddenly it won't boot - gets to the "Windows is starting" bit and
| >> > stops. Have left it for up to an hour but it never goes any further.
| >> > Have started in Safe Mode but the same thing happens. I have the
| >> > original Windows CD that came with the HP. It had been working fine
| >> > until just now and there has been nothing new put on it except for
| >> > anti virus updates (CA) and whatever Windows Updates have been
| >> > recently auto added.
| >> >
| >> > Wondering if someone would have any hints or help on this problem?
I'm
| >> > not very experienced at all in fixing computers & my manual doesn't
| >> > seem to have any help.
| >> >
| >> > Thanks
| >> > Gary
| >> >
| >>
| >
| > --
| > Ken Blake, Microsoft MVP Windows - Shell/User
| > Please Reply to the Newsgroup
|
|
 
'jg2005' wrote:
| Thanks for your reply. I am wondering what other information I can
| provide to help? Thanks again.
_____

HP technical support is the place to start. A hardware failure is
indicated, and HP technical support is better equipped to step you through a
diagnosis.

Phil Weldon

| On Aug 2, 4:56 am, "Ken Blake, MVP" <[email protected]>
| wrote:
| > On Wed, 1 Aug 2007 09:56:19 -0500, "Unknown" <[email protected]>
| > wrote:
| >
| > > One of the first things you should do with that computer is to double
your
| > > memory size.
| >
| > Two points:
| >
| > 1. How much memory someone needs for acceptable performance with
| > Windows XP depends on what apps he runs. Although some people need
| > 512MB, others can find 256MB perfectly acceptable.
| >
| > 2. Not having enough memory can adversely affect performance. But it
| > won't cause an inability to boot. From the little information he's
| > provided, I don't know what his problem is caused by, but his
| > inability to boot is certainly not the result of having insufficient
| > memory.
| >
| >
| >
| > >| > > > Hello
| >
| > > > I have a HP nx9010 notebook (P4, 2.4 Ghz, 256 MB RAM, 40 GB HDD with
| > > > about 3 - 4 GB free) running Windows XP Professional SP2 with all
| > > > updates.
| >
| > > > Suddenly it won't boot - gets to the "Windows is starting" bit and
| > > > stops. Have left it for up to an hour but it never goes any further.
| > > > Have started in Safe Mode but the same thing happens. I have the
| > > > original Windows CD that came with the HP. It had been working fine
| > > > until just now and there has been nothing new put on it except for
| > > > anti virus updates (CA) and whatever Windows Updates have been
| > > > recently auto added.
| >
| > > > Wondering if someone would have any hints or help on this problem?
I'm
| > > > not very experienced at all in fixing computers & my manual doesn't
| > > > seem to have any help.
| >
| > > > Thanks
| > > > Gary
| >
| > --
| > Ken Blake, Microsoft MVP Windows - Shell/User
| > Please Reply to the Newsgroup
|
| Thanks for your reply. I am wondering what other information I can
| provide to help? Thanks again.
|
 
Have you tried pressing the F8 key during boot and getting into safe mode to
use the system restore feature that would take the computer back.
You say that you downloaded updates and some other things.
Also at the first opportunity when you are up and running run some antivirus
software.
 
Software or driver conflicts can cause the same symptom. I had similar
problems once, also on an HP coincidentally, with the new computer suddenly
only successfully booting on 1 out of every 3 or 4 attempts. Video card
failure was indicated but in the end it turned out that certain downloaded
anti-malware software was causing PC-Doctor to falsely indicate a hardware
failure in my video card. Removing the offending software eliminated both
the false hardware fault and the lockup during boot problem.
 
I agree with Ken Blake also. However sometimes things happen that cannot be
explained. I.E. With billions and billions of bits, what will happen if you
drop one? I actually fixed a laptop that was hanging up by adding more
memory. I still don't know why. However, I think the OP would be much
pleased with the additional memory even if it did not fix the original
problem. Hence I stated the first thing I would do is to add more memory.
 
Since you did not post any relevant info or error messages you might want to try the following for your issue.

BTW. Did you use any reg cleaning tools lately

http://support.microsoft.com/default.aspx?scid=kb;en-us;q307545

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
Click to expand...

Hello

I did use "TuneUp Utilities 2007" but the computer was working for at
least two weeks after that was last run.

Thanks
Greg
 
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