Boot Error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My wife's computer no longer boots. This was after downloading service pack
2 and rebooting as recommended. It now hangs at various locations and then
the System Recovery demands a password. Which we don't have, nor do we know
what it's asking for. So we can't even re-install the operating system.

Help?
 
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