Bolton PC
- Thread starter qmanq
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Dont Buy From Them
Trust me i speak from experience, this company sell sub standard PC components in side a sub standcase.
Keyboards and mouses that cost £1.50 each, no wonder they dont work.
And when you ask for a replacement it never arrives.
Trust me i speak from experience, this company sell sub standard PC components in side a sub standcase.
Keyboards and mouses that cost £1.50 each, no wonder they dont work.
And when you ask for a replacement it never arrives.
Waiting a week for a refund
They took an order from me on the 28th August and rang me to check the details and advised that delivery would be "nextweek". I chased "next week" and was told "next Tuesday" (in writing). Took the day off work. Never arrived. Patiently chased again and guess what? "Next Tuesday". Guess what? Nope. I contacted them on Monday of this week and when I finally got through advised that if the unit wasn't delivered next day to cancel. They didn't call me back but did send an email at 5:30pm saying that they will cancel the machine.
I went to PCWorld monday night and bought a PC. (I needed one!)
Still waiting a week later for my refund. I have heard nothing from Bolton PC. They have had my money since the 28th August and are now not giving it back!
Make up your own mind about Bolton PC but be very careful.
They took an order from me on the 28th August and rang me to check the details and advised that delivery would be "nextweek". I chased "next week" and was told "next Tuesday" (in writing). Took the day off work. Never arrived. Patiently chased again and guess what? "Next Tuesday". Guess what? Nope. I contacted them on Monday of this week and when I finally got through advised that if the unit wasn't delivered next day to cancel. They didn't call me back but did send an email at 5:30pm saying that they will cancel the machine.
I went to PCWorld monday night and bought a PC. (I needed one!)
Still waiting a week later for my refund. I have heard nothing from Bolton PC. They have had my money since the 28th August and are now not giving it back!
Make up your own mind about Bolton PC but be very careful.
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Got my computer yesterday after waiting 7 days as stated on the website and in e-mail. Don't know much about types of motherboards and such but the computer i received works just fine and in regard to performance is pretty much what i paid for and what i expected. The computer was well packed in tranist to prevent damage just like they say on the website. The website itself is clearly set out, easy to navigate, and helpful (although the design is a bit 1997ish). The best part i suppose is the build your pc part by part section whereby you can select whichever type of processor, memory, graphics you want and get a price of each individual part in relation to your original budget. Along with the very competitive prices (its says on the website "we dare you to find cheaper"....dunt know about cheapest but it must be very very close having spent half a day on Internet planning where to buy it from) this is what persuaded me to buy from them. Having said this though i've only had the bloody thing for a day...it'll probably be on fire or summat when i get home from work!
The only thing I found a bit annoying about Bolton PC is that there isn't a direct number where you can call someone if you want any queries answering, like you phone this voicemail number and they say they'll call you back........but don't! (I phoned twice and no-one called back). This is perfectly fine i suppose if you live near the shop and can go down to the place itself and see what's going on, but say for example if you read bad reviews about the company and want to alay those doubts by actually speaking to someone from the company so they can re-assure you then you have to do it on their terms....like "we'll call you when it's convenient for us".....which can be frustrating and make you very doubtful. I can imagine it being a bloody nightmare if someone's computer were to break, not being allowed to speak to the company who the person bought the computer off immedietely will only make them more ****ed off.
In conclusion, Bolton PC do exactly what they say on the website "cheap computer built and delivered in 7 days"....................... but minus the fantastic support bit! I would rate them 7.5/10
The only thing I found a bit annoying about Bolton PC is that there isn't a direct number where you can call someone if you want any queries answering, like you phone this voicemail number and they say they'll call you back........but don't! (I phoned twice and no-one called back). This is perfectly fine i suppose if you live near the shop and can go down to the place itself and see what's going on, but say for example if you read bad reviews about the company and want to alay those doubts by actually speaking to someone from the company so they can re-assure you then you have to do it on their terms....like "we'll call you when it's convenient for us".....which can be frustrating and make you very doubtful. I can imagine it being a bloody nightmare if someone's computer were to break, not being allowed to speak to the company who the person bought the computer off immedietely will only make them more ****ed off.
In conclusion, Bolton PC do exactly what they say on the website "cheap computer built and delivered in 7 days"....................... but minus the fantastic support bit! I would rate them 7.5/10
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Shocking place
Yes, I read this thread and I recognise much of it. I made the mistake of buying from this place before I read a review of it. The equipment arrived with parts missing, including a dvd drive, and a year later I am still trying to get redress. The parts that did turn up were flimsy and substandard. The manager of boltonpc refuses to honour the sale of goods act and supply what was itemised on the invoice. Looks like its the civil courts then!
By the way, they use more than one business name and address so if you also have problems with this place, look into (e-mail address removed) 'boltonpc' and (e-mail address removed). I really should have smelt a rat when i saw the number of business addresses that appeared on the invoice. Maybe this is why he is so rude and smarmy when you try to speak to him - he thinks he is above the laws the rest of us adhere to.
Yes, I read this thread and I recognise much of it. I made the mistake of buying from this place before I read a review of it. The equipment arrived with parts missing, including a dvd drive, and a year later I am still trying to get redress. The parts that did turn up were flimsy and substandard. The manager of boltonpc refuses to honour the sale of goods act and supply what was itemised on the invoice. Looks like its the civil courts then!
By the way, they use more than one business name and address so if you also have problems with this place, look into (e-mail address removed) 'boltonpc' and (e-mail address removed). I really should have smelt a rat when i saw the number of business addresses that appeared on the invoice. Maybe this is why he is so rude and smarmy when you try to speak to him - he thinks he is above the laws the rest of us adhere to.
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He's absolutely right though. Contrary to my review posted 16 months ago, this company are indeed a bag of ********! Long story short....After 9 months graphics card and DVD drive broke, which I can prove was down to the ****ehawkness of the components.....refused to repair or replace as per the terms of their "12 month warranty".......showed a level of customer service that would put Ventura to shame....returned my still broken computer after 3 months of me asking for it back!
I have already reported these scheming schyster cowboys to Trading Standards, Watchdog and various other consumer-protection based organisations. The discourtesy and disrespect these people show their customers is an absolute disgrace, they obviously aren't dependant on repeat business. If I had the time and money I would take up their challenge of legal action (which they offered in their 2nd e-mail to me when I asked why they can't repair my computer under warranty). I have saved all correspondence I had with these chumps and are worth reading for comedy value e.g. one word e-mails "No", claiming my Windows CD was scratched when they were infact trying to run it in the broken DVD drive!!!! or for anyone who needs help with them if they have or have had a similar problems.
I've heard a lot of good things from friends and others about other custom-buy PC retailers, so for the most part I think most are genuine companies...but seriously stay well clear of these bums...it will save you a lot of time and aggro!
I have already reported these scheming schyster cowboys to Trading Standards, Watchdog and various other consumer-protection based organisations. The discourtesy and disrespect these people show their customers is an absolute disgrace, they obviously aren't dependant on repeat business. If I had the time and money I would take up their challenge of legal action (which they offered in their 2nd e-mail to me when I asked why they can't repair my computer under warranty). I have saved all correspondence I had with these chumps and are worth reading for comedy value e.g. one word e-mails "No", claiming my Windows CD was scratched when they were infact trying to run it in the broken DVD drive!!!! or for anyone who needs help with them if they have or have had a similar problems.
I've heard a lot of good things from friends and others about other custom-buy PC retailers, so for the most part I think most are genuine companies...but seriously stay well clear of these bums...it will save you a lot of time and aggro!
I am having a very very bad time with Bolton PC. They didn't deliver the PC, I tried to contact them almost every day - it's impossible to get a response to emails or phone messages. Then after 5 weeks emailed me saying they had cancelled the order as they couldn't contact me regarding a problem with my order and that my credit card had not been charged!! (IT HAD - 3 DAYS AFTER I MADE THE ORDER. I'm currently trying to get a refund with the help of trading stadards.
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Worst company ever.
November 2007: 600 Pound Computer Arrives, Wrong processor, Wrong gfx card and Wouldnt switch on. Called (had to try 13 times) He claimed the phones were "Busy" Although they rang all the way through. They sent a Courier to take the computer and send another one, Took 14 days. Worked this time.
December 2007: After eventually getting the computer up and running, It stayed on for about 30 mins at a time, then overheated. There were NO fans built on the system, Only the one onboard the processor and on the gfx card. So i called around 15 times, no answers although the website said that all computers are fitted with all the fans needed to run the system, I had to fit my own.
Jan 2008: Usb ports stopped working, Nothing could be fixed about them, Had to replace.
June 2008: Whole computer stopped working, Called, Emailed - No answers. Decide to reformat myself, But Windows disk was broken, Had to use a friends disc to install. Once Reformatted and everything fixed, after a week or 2, It stopped turning on again.
Guys, Dont get ripped off by this company, They have taken enough money so far, So many reviews on the net about these, Some have even taken them to court.
Hope u guys enjoy your working computers
November 2007: 600 Pound Computer Arrives, Wrong processor, Wrong gfx card and Wouldnt switch on. Called (had to try 13 times) He claimed the phones were "Busy" Although they rang all the way through. They sent a Courier to take the computer and send another one, Took 14 days. Worked this time.
December 2007: After eventually getting the computer up and running, It stayed on for about 30 mins at a time, then overheated. There were NO fans built on the system, Only the one onboard the processor and on the gfx card. So i called around 15 times, no answers although the website said that all computers are fitted with all the fans needed to run the system, I had to fit my own.
Jan 2008: Usb ports stopped working, Nothing could be fixed about them, Had to replace.
June 2008: Whole computer stopped working, Called, Emailed - No answers. Decide to reformat myself, But Windows disk was broken, Had to use a friends disc to install. Once Reformatted and everything fixed, after a week or 2, It stopped turning on again.
Guys, Dont get ripped off by this company, They have taken enough money so far, So many reviews on the net about these, Some have even taken them to court.
Hope u guys enjoy your working computers
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Rangesunit said:
Look he is in the future...Can I have the next 6 months lottery numbers while you are there please..? Thank you nice future person..
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Madxgraphics said:
I look at my email thinking oh, another victim of bolton pc, Nope, Just someone owning me again! Edited it mate ty
Waynos_Face
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As most of you know i am relatively new to computers but am amazed at the amount of people getting taken for rides by shoddy companies.
I know now how easy it is to build a PC and wonder why everyone doesn't do it???
I think i'm gonna write a build a pc guide and include a video of me building a pc as i build several a week and just post it everywhere.
Hopefully this will encourage more peeps to build your own instead of losing precious hard earned cash on sub standard computers by cowboys.
I know now how easy it is to build a PC and wonder why everyone doesn't do it???
I think i'm gonna write a build a pc guide and include a video of me building a pc as i build several a week and just post it everywhere.
Hopefully this will encourage more peeps to build your own instead of losing precious hard earned cash on sub standard computers by cowboys.
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There are dozens of guides to building your own PC all over the web. My other main forum has one, written by the boss there.
Some guides are good, some are rubbish, some have video footage as well.
Still, wouldn't do any harm to make a guide. I wonder if a DVD movie on that subject would sell in Staples or other outlets?
I won't build PC's or even repair them, too much hassle. Why? you ask.
Because most people, when it comes to computers, are idiots. And when they mess up their software or get infected they expect you to 'repair' it. I'm not getting called out twelve months after a build where I'll at most make a hundred quid just to tell the customer he's a plonker.
People still ask me which computer to buy, or which components, I sometimes offer to do the hardware side of it but most balk at the cost and show me some crap company selling a cheapie. I tell them my one's superior but they just don't understand.
Like I said - idiots
And Murdoch - it doesn't matter how old retailer threads are, they're all there for folk to add their own experience so may be added to several years after the original post, that's quite ok
Some guides are good, some are rubbish, some have video footage as well.
Still, wouldn't do any harm to make a guide. I wonder if a DVD movie on that subject would sell in Staples or other outlets?
I won't build PC's or even repair them, too much hassle. Why? you ask.
Because most people, when it comes to computers, are idiots. And when they mess up their software or get infected they expect you to 'repair' it. I'm not getting called out twelve months after a build where I'll at most make a hundred quid just to tell the customer he's a plonker.
People still ask me which computer to buy, or which components, I sometimes offer to do the hardware side of it but most balk at the cost and show me some crap company selling a cheapie. I tell them my one's superior but they just don't understand.
Like I said - idiots
And Murdoch - it doesn't matter how old retailer threads are, they're all there for folk to add their own experience so may be added to several years after the original post, that's quite ok
Waynos_Face
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Yeah i couldn't agree more Flopps,
I know there are guides everywhere but why don't people use them????
If they could just see how easy it is and with google and forums like these you can sort out 99% of problems easily quickly and free!
I've only been a member here for 5 months but the amount of posts on cheap PC companies is crazy but people still use them.
I build PCs for friends and family as i have caught the bug and i could make £100 a build but it doesn't take me too long so i charge £25, the support side is a bit naff but in the last 3 months i have only had to make 5 house visits and they all live near me so its not too bad.
I will make a DVD in the next few days and put it up for general review to see if its okay or not.
I know there are guides everywhere but why don't people use them????
If they could just see how easy it is and with google and forums like these you can sort out 99% of problems easily quickly and free!
I've only been a member here for 5 months but the amount of posts on cheap PC companies is crazy but people still use them.
I build PCs for friends and family as i have caught the bug and i could make £100 a build but it doesn't take me too long so i charge £25, the support side is a bit naff but in the last 3 months i have only had to make 5 house visits and they all live near me so its not too bad.
I will make a DVD in the next few days and put it up for general review to see if its okay or not.
why am I not shocked
So sorry to hear about all the other people having trouble.
Due to ill health I was unable to pursue my rightful claim through the courts - there is a time limit to how soon you can take action and Steve Howard at Bolton PC seems to take as long as possible to respond to customer complaints that before you know it the time runs out ..
Anyone with a genuine complaint I suggest you also contact 'shopsafe' who recommend this company as safe to trade with. If they get a number of customer complaints about bolton pc then they said they will remove them from their recommended list. Given this company has offended quite so many people, I feel it is time the customer struck back and made sure it was known what a rotten place they are.
Meanwhile - good luck everyone else, hope you get somewhere.
So sorry to hear about all the other people having trouble.
Due to ill health I was unable to pursue my rightful claim through the courts - there is a time limit to how soon you can take action and Steve Howard at Bolton PC seems to take as long as possible to respond to customer complaints that before you know it the time runs out ..
Anyone with a genuine complaint I suggest you also contact 'shopsafe' who recommend this company as safe to trade with. If they get a number of customer complaints about bolton pc then they said they will remove them from their recommended list. Given this company has offended quite so many people, I feel it is time the customer struck back and made sure it was known what a rotten place they are.
Meanwhile - good luck everyone else, hope you get somewhere.
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qmanq said:
Man how old is this site.
Looks like something done in 10mins.
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michael555 said:
Instead of insulting other peoples work, why not put your money where your mouth is and show us a few of the sites you have put together and run...
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Madxgraphics said:
Just because I can't play football doesn't mean I can't criticise a player.
And just because I can't play the piano doesn't mean I can't criticise - or praise - a piano player.
By the same token, I can't design websites but I do know when one looks a bit rubbish.
I haven't even looked at the site in question but just because somebody offers an opinion on it does not justify a personal dig.
So, peace please gentlemen