Bluetooth not found - device reported as UGX

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Guest

Hi,

I am using Vista Beta 2 via MSDN on a Sony Vaio VGN-A517B which has in built
bluetooth by Toshiba.

Vista has found the device and reported it as 'UGX' but cannot find any
software for it. If I try and load the software for XP I get an installation
error regarding services in the .inf file.

Has anyone come across this problem or know where I can get updated drivers
as Toshiba / Sony have no information at all.

Thanks

Vortal
 
I've got one idea, but it's sort of risky and may not yield any results. Do
you know who manufactures your Bluetooth device? (e.g. Broadcom or someone
else. My old dongle was manufactured by Cambridge Silicon Radio.) You
should be able to figure out the manufacturer from the properties of the
device in Windows XP.

Go into your Device Manager and go to the manual driver selection for your
BT device. Pick Bluetooth Radios as the category, and try out a device that
sounds similar. e.g. if you have Bluetooth 2.0 and a Broadcom device,
select the Bluetonium 2035, and if you have Broadcom and Bluetooth 1 only,
select the other Broadcom.

this is the situation I was in. Broadcom manufactures my laptop's Bluetooth
adapter. The driver is identified as "Acer Module" as an "Other" device,
but by following these instructions I got it to work. These instructions
might not work for you and following them might cause problems, so be
careful & don't blame me if something goes wrong. Your laptop may not have
the same BT module, especially if it's older/doesn't have Bluetooth 1.1, and
Windows Vista might not have compatible drivers -- so you MAY be wasting
your time.


Anyway, here are the instructions I used to get my Bluetooth module working
in my laptop, which is an Acer Asprie 5672.
(MS staff-- if any watch this newsgroup-- is there a way to get the INF file
changed so that it identifies Acer's BT module?)
May 16

Ferrari 4000 & Bluetooth in Vista

Adding Acer Ferrari Bluetooth support in Vista Beta 2

Go to Device Manager in Control Panel
Find the Acer Module with the ? next to it...this is the Acer Bluetooth
Module
Update Driver
Select Broadcom's Bluetonium 2035 from the Manual List of drivers
Bluetooth support will now install and be available to you in Control Panel
 
I have a Sony VAIO VGN-SZ140P that Vista Beta 2 also reported the Bluetooth
controller as 'UGX' and was unable to find a driver.

I did something similar to Matt and forced the driver manually and so far it
seems to work.

Here's my steps:

Start->Control Panel->Device Manager
Right Click 'UGX' device with the ? next to it.
Choose 'Update Driver Software...'
Choose 'Browse my computer for driver software.'
Choose 'Let me pick from a list of device drivers on my computer.'
In the left window click on 'TOSHIBA'
In the right window click on 'TOSHIBA Integrated Bluetooth 3'
Click Next.
 
I have a Sony VAIO VGN-SZ140P that Vista Beta 2 also reported the Bluetooth
controller as 'UGX' and was unable to find a driver.

I did something similar to Matt and forced the driver manually and so far it
seems to work.

Here's my steps:

Start->Control Panel->Device Manager
Right Click 'UGX' device with the ? next to it.
Choose 'Update Driver Software...'
Choose 'Browse my computer for driver software.'
Choose 'Let me pick from a list of device drivers on my computer.'
In the left window click on 'TOSHIBA'
In the right window click on 'TOSHIBA Integrated Bluetooth 3'
Click Next.
 
Dont you have to install a bluetooth manager?
I installed the bluetooth toshiba manager, and every time i click add new
connection i get an error and it closes.
 
It auto-magically installs the Microsoft Bluetooth Enumerator as well. It
seems you can then add devices and ports via the control panel applet.

I have yet to figure out how to turn off the Bluetooth radio other than just
disabling it in the Device Manager and that doesn't seem to turn off power to
the controller or turn off the indicator light. I've tried to install the
Sony Mobile Utilities which include the wireless switcher, but that was a no
go.

I'll report back if I make any more progress.
 
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