Bluetooth doesn't work

  • Thread starter Thread starter dcarter
  • Start date Start date
D

dcarter

The Bluetooth Transponder is detected but it cannot detect
mouse or keyboard. I have uninstalled and reinstalled the
drivers from the disk and Device Manager detects Bluetooth
Transponder. It says that unit is working properly. I
have XP Service Pack 1 as well. Help, thanks in advance.
 
I found that accessing through the Microsoft Keyboard and
Mouse programmes did not work. Try using Control Panel /
Hardware / Wireless Conections / Bluetooth and add new
hardware from there.

Hope this works - it did for me but I got a lot of hangs
later on,

Andrew
 
I have tried that route as well. It tries to detect the
mouse and keyboard but comes up with empty results.
Anything else? Does a hotfix or service pack interfere?
 
d

Make sure the batteries are functional.

Disconnect any unnecessary USB devices and try and ensure that no other
wireless devices (phones, microwaves, wireless networks, etc) are in use
nearby.

Make sure the transceiver is properly connected to a system USB port and
look through the information on the following links.

811798 - Bluetooth Desktop: Input device stops working and is not detected
http://support.microsoft.com/default.aspx?scid=kb;EN-US;811798

alternatively

811797 - Bluetooth: Device stops working and is no longer detected
http://support.microsoft.com/default.aspx?scid=kb;en-us;811797

Post an update when you can.

Hope that helps
Pete
 
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