Bluetooth Devices not Found

[Rosemoondust]

I have done all the updates and stuff...I just got Helium Digital headphones,
but i can't use them because no bluetooth devices is found in control panel.
Even when I use Help and Support Center and click on the Bluetooth Devices
link it does not work. Nor does Start > Run > bthprops.cpl. I heard some
people talking about an update if there is one for bluetooth how do i get
it?? please someone help ; ;

 

[Mark L. Ferguson]

Click start, and type devmgmt.msc and hit enter. Open the Properties of the
Bluetooth device, and 'uninstall' it, then 'scan for hardware changes'

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[bojimbo26one]

I have done all the updates and stuff...I just got Helium Digital headphones,
but i can't use them because no bluetooth devices is found in control panel.
Even when I use Help and Support Center and click on the Bluetooth Devices
link it does not work. Nor does Start > Run > bthprops.cpl. I heard some
people talking about an update if there is one for bluetooth how do i get
it?? please someone help ; ;

Do you have to use/plugin a Bluetooth Dongle ?