Bluetooth Device Won't Start

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I am using a VAIO VGN-SZ110 running XP SP2 (having already upgraded to Vista
and back down to XP SP2). I am unable to install drivers for my built-in
bluetooth device (trying the Toshiba Bluetooth Stack).

When I upgraded to Vista, BT worked fine, restored back to XP, now BT is not
listed in the control panel or device manager. When starting the computer,
the BT light is on, but it turns off as XP loads after I log in.

If I try and install the Toshiba Bluetooth Stack, it gets to the driver, and
then repeatedly tells me to plug in my bluetooth device - it can't find it.
If I try and 'Add New Hardware', I get a "software for the device is now
installed, but it may not work correctly. (Code 10)" error.

Has anyone found a fix for this issue? I am out of ideas...thanks!
 
wherearemypngs said:
I am using a VAIO VGN-SZ110 running XP SP2 (having already upgraded to Vista
and back down to XP SP2). I am unable to install drivers for my built-in
bluetooth device (trying the Toshiba Bluetooth Stack).

When I upgraded to Vista, BT worked fine, restored back to XP, now BT is not
listed in the control panel or device manager. When starting the computer,
the BT light is on, but it turns off as XP loads after I log in.

If I try and install the Toshiba Bluetooth Stack, it gets to the driver, and
then repeatedly tells me to plug in my bluetooth device - it can't find it.
If I try and 'Add New Hardware', I get a "software for the device is now
installed, but it may not work correctly. (Code 10)" error.

Has anyone found a fix for this issue? I am out of ideas...thanks!
Click to expand...

There is a procedure here. This procedure causes the USB ports to be
re-enumerated, and presumably any devices that were previously
screwed up, would be forgotten.

http://www.usbman.com/Guides/Cleanup Device Manager Safe Mode.htm

This tool can be used to list devices physically connected directly to the
motherboard USB ports.

http://www.microsoft.com/whdc/device/stream/vidcap/UVCViewdwn.mspx

And this page shows what kinds of Device Manager entries should
exist for USB 1.1 and USB 2.0 ports. Note that the example here,
includes an Intel chipset, plus a NEC add-in USB2 capable PCI
card.

http://www.usbman.com/Guides/checking_for_usb_2.htm

The top link is not so much a "fix" as such, as a generic solution
for screwed up USB stacks.

Paul
 
Thanks for the links, Paul. I followed the insructions to delete all the USB
ports...unfortunately no change.
 
wherearemypngs said:
Thanks for the links, Paul. I followed the insructions to delete all the USB
ports...unfortunately no change.
Click to expand...

Slightly different background, however may the Microsoft article "How to
troubleshoot Bluetooth detection and connectivity problems in Windows XP
Service Pack 2" provide some ideas with regard to your "Vista and back down
to XP SP2 case":

http://support.microsoft.com/kb/883258/en-us

Regards,
Ka2H
 
Thanks for the link. I actually already tried that site...unfortunately, I
don't even have the device listed under device manager (even though it is
built in! and functions in Vista!), and if I try the bthprops.cpl command, I
get nothing...it is like XP has just killed it...driving me crazy!

Thanks for the help, though!
 
wherearemypngs said:
Thanks for the link. I actually already tried that site...unfortunately, I
don't even have the device listed under device manager (even though it is
built in! and functions in Vista!), and if I try the bthprops.cpl command, I
get nothing...it is like XP has just killed it...driving me crazy!

Thanks for the help, though!
Click to expand...


Presumably have you in Device Manager, View, checked the Show Hidden
Devices, just to make sure no clues are there, as well is the Control Panel /
Add Hardware track tried, troubleshooting Hardware.

The Toshiba article:

http://aps.toshiba-tro.de/bluetooth/pages/faq/bluetoothnotworking.html

- is apparently covering cases where devices ARE detected in the Device
Manager, however are there some tips "in between".

Regards,
Ka2H
 
If I am in 'Safe Mode', clicking "show hidden devices" shows the Bluetooth
device. In normal mode, clicking "show hidden devices" doesn't show a
bluetooth device...

In control panel, no bluetooth choice exists...additionally, running
bthprops.cpl does nothing...
 
wherearemypngs said:
If I am in 'Safe Mode', clicking "show hidden devices" shows the Bluetooth
device. In normal mode, clicking "show hidden devices" doesn't show a
bluetooth device...

In control panel, no bluetooth choice exists...additionally, running
bthprops.cpl does nothing...
Click to expand...


The reason why I referred to the Toshiba article is the information:

"The installation of this Bluetooth Stack on non Toshiba hardware may cause
installation problems. All Toshiba OEM Bluetooth Stack users should check
their Bluetooth hardware vendor website for an update. Ensure that just one
Bluetooth software (Stack) is installed. Remove all other 3rd party Bluetooth
Stacks. Always just install the Bluetooth software, which was delivered with
the Bluetooth hardware otherwise the Bluetooth adapter may not be detected!
Remove the Bluetooth Monitor software if it is installed. (It should only be
used if the MS-Stack should be active)"

- was as Windows XP includes a built-in Bluetooth stack with the Service
Pack 2, the missing Toshiba Bluetooth Stack not unlikely COULD be caused by a
conflict between the two kinds. Vista is apparantly different, accordingly to
the Wikipedia article:

http://en.wikipedia.org/wiki/Bluetooth_stack

Not knowing how you did carry out the "restore back to XP", is it kind of
hard to be more specific with regard to an advice rather than say the aim
here have to be, given the culprit is the conflict, remove the conflicting
Bluetooth Stack not to be used and then install the Toshiba Bluetooth Stack
in accordance with the advices given by Toshiba.

I assume, when in Safe Mode, you in Device Manager, Bluetooth device checked
for any errors in the Conflicting Device list. Refer Microsoft article:

http://support.microsoft.com/kb/133240/

Regards,
Ka2H
 
Well...I had given up. I wanted to watch TV at work, so I bought a Pinnacle
Systems PCTV HD Pro Stick. I installed the software for that...and I am in
business. Bluetooth works like a charm now...ridiculous.

Thanks for your efforts...stuff can be frustrating!
 
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Posted as a reply to:

Bluetooth Device Won't Start

I am using a VAIO VGN-SZ110 running XP SP2 (having already upgraded to Vista
and back down to XP SP2). I am unable to install drivers for my built-in
bluetooth device (trying the Toshiba Bluetooth Stack).

When I upgraded to Vista, BT worked fine, restored back to XP, now BT is not
listed in the control panel or device manager. When starting the computer,
the BT light is on, but it turns off as XP loads after I log in.

If I try and install the Toshiba Bluetooth Stack, it gets to the driver, and
then repeatedly tells me to plug in my bluetooth device - it can't find it.
If I try and 'Add New Hardware', I get a "software for the device is now
installed, but it may not work correctly. (Code 10)" error.

Has anyone found a fix for this issue? I am out of ideas...thanks!

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
 
Baiju.V.S said:
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Posted as a reply to:

Bluetooth Device Won't Start

I am using a VAIO VGN-SZ110 running XP SP2 (having already upgraded to Vista
and back down to XP SP2). I am unable to install drivers for my built-in
bluetooth device (trying the Toshiba Bluetooth Stack).

When I upgraded to Vista, BT worked fine, restored back to XP, now BT is not
listed in the control panel or device manager. When starting the computer,
the BT light is on, but it turns off as XP loads after I log in.

If I try and install the Toshiba Bluetooth Stack, it gets to the driver, and
then repeatedly tells me to plug in my bluetooth device - it can't find it.
If I try and 'Add New Hardware', I get a "software for the device is now
installed, but it may not work correctly. (Code 10)" error.

Has anyone found a fix for this issue? I am out of ideas...thanks!

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorial...a-6dafb17b6d74/wcf-workflow-services-usi.aspx
Click to expand...

Perhaps you should try the non-Toshiba Bluetooth Utility:

<http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNSZ110&upd_id=2224&os_id=7>

Is your unknown XP Retail or OEM?

Did Bluetooth work correctly before the Vista upgrade? Did you
remember to do a full system backup before you upgraded to Vista? Did
any other install media originally ship with your notebook that would
cover this?
 
Baiju.V.S said:
You are required to be a member to post replies.
Click to expand...

WTF!

Try finding somewhere else other than EggHeadCafe to post. This is a
Usenet group, freely available internationally across the planet.

EggHeadCafe's ethics are not good :-(
 
Pete

You are answering a leech post and on top of it they do not see your answer.Useless
to waste your valuable time answering. This Egghead Cafe with it's new set up is
wearing some of us really thin
 
Peter said:
Pete

You are answering a leech post and on top of it they do not see your
answer.Useless to waste your valuable time answering. This Egghead Cafe
with it's new set up is wearing some of us really thin
Click to expand...

Thank you Peter. Forewarned is forearmed.

Top of the mornin to you,

Pete
 
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