BLUE SCREEN

  • Thread starter Thread starter duckboy
  • Start date Start date
D

duckboy

Using WinXP Home. I installed a MADDOG Dominator 6-in-1
Dual DVD Burner, put the jumper in the right place etc...
But when I click on start and the computer runs it loads
all the startup stuff then the New Hardware found popup
shows up it goes to a BLUE SCREEN with information on it
then it give technical information...

*** STOP: 0x0000008E (0xC0000005, 0x804EA628, 0xF9E7C9B4,
0x00000000)

beginning dump of physical memory

I am baffled by this and cannot seem to get any answers
from anywhere. MADDOG only has how to troubleshoot the
optical drives. Problem with doing what they said to do
was that the new hardware popup says it is a cd-rom, not
dvd burner, and then it still goes to BLUE SCREEN
mentioned above.

Any suggestions? I am running out of time for return of
this product.
Thanks
 
Hi

Try the following link to MVP Jim Eshelman's web page:

http://aumha.org/win5/kbestop.php#0x8E


--

Will Denny
MS-MVP Windows - Shell/User


| Using WinXP Home. I installed a MADDOG Dominator 6-in-1
| Dual DVD Burner, put the jumper in the right place etc...
| But when I click on start and the computer runs it loads
| all the startup stuff then the New Hardware found popup
| shows up it goes to a BLUE SCREEN with information on it
| then it give technical information...
|
| *** STOP: 0x0000008E (0xC0000005, 0x804EA628, 0xF9E7C9B4,
| 0x00000000)
|
| beginning dump of physical memory
|
| I am baffled by this and cannot seem to get any answers
| from anywhere. MADDOG only has how to troubleshoot the
| optical drives. Problem with doing what they said to do
| was that the new hardware popup says it is a cd-rom, not
| dvd burner, and then it still goes to BLUE SCREEN
| mentioned above.
|
| Any suggestions? I am running out of time for return of
| this product.
| Thanks
 
Most likely a bugin the software for this device. I would check the
manufacturer web site for updated drivers, and then call the manufacturer if
updates don't resolve the crash.

-Andre
 
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