Blue Screen

  • Thread starter Thread starter John
  • Start date Start date
J

John

I am running XP SP3. I just got a strange blue screen, while I was composing
an email. All functions and processes have been operating normally all year.
The screen was not specific to one problem, but suggested that a hardware or
software problem had occurred - that I should first restart the computer, and
if the same screen came up, I should restart in safe mode to remove the
offending piece of hardware or software. When I restarted the PC, all was
working normally, and continues to do so. Any idea what may have occasioned
this blue screen message?
 
John said:
I am running XP SP3. I just got a strange blue screen, while I was
composing
an email. All functions and processes have been operating normally all
year.
The screen was not specific to one problem, but suggested that a hardware
or
software problem had occurred - that I should first restart the computer,
and
if the same screen came up, I should restart in safe mode to remove the
offending piece of hardware or software. When I restarted the PC, all was
working normally, and continues to do so. Any idea what may have
occasioned
this blue screen message?

Not with those details - no.

Now if you have the error code the bluescreen gave you - maybe.
 
John said:
I am running XP SP3. I just got a strange blue screen, while I was
composing an email. All functions and processes have been operating
normally all year. The screen was not specific to one problem, but
suggested that a hardware or software problem had occurred - that I
should first restart the computer, and if the same screen came up, I
should restart in safe mode to remove the offending piece of hardware
or software. When I restarted the PC, all was working normally, and
continues to do so. Any idea what may have occasioned this blue
screen message?

There's not enough information to determine anything. These sorts of
screens usually indicate a hardware problem (assuming there is no
malware infection). If it's truly a one-off, you can write it off as a
fluke.

If you get another BSOD, you need to write down the entire error message
and include it in your next post.

Common hardware problems include bad or flaky RAM, a failing hard drive,
or a failing power supply.
 
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